I was a bit wary of this mattress at first that it may be to soft to provide adequate support but the Wrap Coil technology and Cool Twist memory foam totally minimized that issue. I'm a side sleeper and I found this mattress wonderful for contouring and support along the curves of my body. My biggest issue with soft mattresses is the retaining of heat but I have to say I found this mattress does provide a cooler nights sleep. The Cool Balance design in the mattress prevents over heating as typical soft mattresses can do. In my opinion I feel this mattress does provide the Ultimate support while still providing a soft cloud like feeling when lying in it.