Awesome blend of soft/firm
This just happened to be the perfect bed for my wife and I. Took a chance and ordered online without physically trying out. We hit a home run. Construction quality is great and has a beautiful pattern on the pillow top. Hard to explain, but the pillow top gives us just the right softness and what's below gives us great firmer support. We haven't slept this comfortably in months. The bed seems to control heat dissipation as well. We tried a Casper for awhile but both of us found our lower backs hurting in the morning. Couldn't be happier with our iComfort Hybrid.