Serta Mattress Warranty & Registration

The Serta Warranty & Quality Assurance Program

Our goal is to provide you with the highest product quality and durability so you can enjoy your Serta mattress for years to come. This promise is backed by our Serta Quality Assurance Program, one of the most stringent and rigorously enforced product quality programs in the home furnishings industry. Because we strongly believe in the quality, design and craftsmanship of our products, Serta products are warrantied against the manufacturing defects in workmanship and material as outlined in the warranty brochure that came with your mattress or mattress set.

Register your Mattress

Fill out our online mattress purchase registration form to store your purchase information in our database, and if you opt in to receive future email from us, we will send you helpful tips for getting the most out of your new mattress purchase. Online registration does not replace proof of purchase, so please retain a copy of your original sales receipt.

Register Your Mattress

Start a Warranty Claim

This Serta limited warranty protects the original purchaser from defects in material and workmanship during the coverage period (see law tag for warranty code). Consumer damage and comfort are not covered by the warranty.

Start A Warranty Claim


If you observe a defect, contact the Serta retailer from where you purchased the set for warranty service. Our valued retail partners are authorized to provide warranty service, and can do so promptly and efficiently. If you have moved or if your retailer is no longer in business, please contact Serta Customer Service for warranty service at 1-888-55-SERTA (1-888-557-3782) between the hours of 9am to 5pm EST Monday - Friday.

Warranty Brochures

2017 Serta Warranty Brochure:

 

2015 Serta Warranty Brochure: