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Ratings & Reviews

Ratings & Reviews

Overall Rating

Authentic Reviews

Best Night's Sleep!

May 24, 2017

Macross74
Indiana

The Sleep To Go memory foam mattress has given me the most consistent quality, comfortable sleep ever! How did I go so long without it? Super easy set up and weighs less than a conventional mattress. Set up took all of 10 minutes and it was ready for bedding! Pressure point issues and tossing and turning are a thing of the past. I no longer wake several times a night needing to move to relieve shoulder, hip, or back pain. The memory foam supports you even though it's forming to your body and quickly reshapes to the original shape when you roll over. I was concerned intinally that it would take too long to reshape, but I was pleasantly surprised with its speed in reshaping. Amazing how this mattress can be both plush and firm feeling! This mattress does heat up just a bit where you're lying down from body heat, but easily cools when you move. Nothing that makes me need to move to cool though, so I'm still very happy with the temperature while using it. Only drawback are the edges. It does take some getting used to the squishiness that you don't get from an inner spring mattress. Even as an avid mattress side-sitter, it's still such a small inconvenience when compared to all the positives gained. Also, an added bonus is the lack of movement when someone else moves next to you! No more waking just from movement from the other side. Super comfortable, stylish pattern, easy set-up, light weight as compared to conventional mattresses, quiet, stable, reshapes quickly and easily. Wonderful product every bedroom should have!

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Length of Ownership
1 month

Quality Mattress, great for firm support

June 2, 2017

Roro87
Kentucky

I received a mattress from Serta at no cost to me, in or to encourage me to write a review. This fact did not deter my honesty in writing this review. This mattress came the same way most of the order online foam mattress do, in a relatively large and heavy (about 70lbs) box, and only took about 2 days from shipment to get to my doorstep. After unpacking, it seemed to be fully back to shape in just a few hours, and was ready to sleep on that same night. It did have a small amount of chemical smell, but that faded away quickly. The cover of the mattress is a nice quilted material, and can be zipped off for cleaning, although I have not personally tired this. Compared to other foam mattresses I have personally owned, I felt that this particular mattress is rather firm. If you are a back sleeper or have back problems, I think this mattress would be prefect for you, as my husband loves it and sleeps like a baby. You don't sink very far down into it like a traditional memory foam mattress, so I don't feel as though it sleeps very hot, but it does sleep hotter than a box spring mattress. As a stomach sleeper, I personally feel as though this particular mattress is just too firm for my needs, and I am hoping that Serta will soon release options for this mattress that allow choices on the firmness level.

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1 month

Was extremely skepical but what a great choice!

December 15, 2017

EricV1513367876

I have to be completely honest. My wife and I needed to replace our mattress for a few years now, but since our house is older and has narrow hallways, we were trying to figure out how to replace our king size mattress. (I believe the bending made our current mattress prematurely fail). We had been looking at buying a Casper mattress, but did not know if a mattress in a box would be comfortable. A few weeks ago, we saw the Serta mattress in a box at Sam's Club. The display looked good and felt firm. We decided to take a chance and buy the mattress. If it was not comfortable we would use it for guests in our spare bedroom. I have to say I am sorry I waited so long to buy a new mattress but I am so glad we did since it led us to buying a Serta. First, the box the mattress came in had wheels on it making it easy to move. When we unpacked the mattress and finally opened the vacuumed bag, the mattress went to full size in a matter of minutes. It is so firm and full that extremely comfortable. Honestly I am sleeping better than I have for at least the last three years. It is so comfortable that I struggle some morning to make myself get out of bed. Another worry was I heard people comment that these types of beds hold in heat and make it uncomfortable to sleep. We do not have that problem with our new Serta. It is really a great mattress. We like it so much we are buying one for our daughter and son-in-law for Christmas. Thank you Serta for producing an excellent product!

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Overall Rating

This mattress is truly AMAZING!!

December 21, 2017

RandyE1513894860

Had a conventional spring style mattress and it out lived its youth. Started researching memory foam and stopped by a couple mattress stores to get more info and try them out. WOW, technology sure has changed in the last 20 years since I bought a mattress (that's how long our last Serta coil mattress lasted - this brand sold me!). After feeling confident I'd be happy with a memory foam I started searching once again for a Serta. Prices can vary but I found one through our local SAMS Club. We got the mattress in a box and I'm through impressed. It was soooooo simple to set up. Easy to handle, set in place and cut the plastic bag. It fills up extremely fast and had no issues doing all of this myself - we got the king size. Took a quick nap on it and I fell a sleep immediately. Time to replace mattresses in the guest bedrooms and I'm definitely using SERTRA through out the entire house! This product can't be beat for the price!!! Highly recommend this product if your in the market for a mattress- you'll be glad you did!

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Overall Rating

Ok price but poor quality

January 19, 2018

ShelbyO1516326090

I have the Serta Fitzpatrick Plush model (it wouldn't let me put it in for review). It was on a massive sale and my husband and I hadn't bought a mattress before so we jumped on the deal. We haven't owned the mattress even 3 years and it's already sagging. Not to mention it is STILL firmer than it was in the store. The first mattress we got was really firm and it got replaced for a busted seam whenever we hadn't even had it a week. Then the mattress we have now is just not comfortable. Very disappointed with my purchase because I could have gotten better for less.

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Good ar First but now not so much.

April 30, 2018

SergioF1525126469

The bed was great at first. Had a lot of back pain with my previous mattress. When I switched to this one everything got fixed itself. But now a few months it feels like it has a dent in. So slowly I've been getting back pain again not as bad as before but getting there. The only thing we've been doing is switching around like I said in the instructions but either my wife has the dented side or I do. So now we both are complaining of back pain. Been trying to get a hold of warranty since I see at as craftsmanship fault. but warranty department from Serta but seems like they have been out for the past 2 weeks now.

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Great mattress and loved the price!

June 1, 2018

KatherineF1527868539

This mattress is very comfortable. Both my husband (back sleeper) and I (side sleeper) are happy with this purchase. We looked around at stores, researched online and read Consumer Reports before finally making this purchase. We are happy we did!

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Overall Rating

So far so good!

August 19, 2018

RebeccaF1534687568

When we both began waking up every day with aches and pains, we decided it was time to upgrade from our traditional queen size bed, to a larger bed that would be exceptionally supportive for a couple of 40-somethings, one who has had multiple spinal surgeries. We did a lot of research to find a king bed that would meet our needs. This is a big investment, so we were happy for the option of visiting a store to try this mattress out before purchasing. SO comfortable! Since we live in a 1920's home with an extremely narrow stairwell to the second floor bedrooms, a "mattress in a box" was our only option for getting a king-sized bed. We also purchased the recommended bed frame, which came in a small enough box to transport and move to the 2nd floor easily. The mattress box is EXTREMELY heavy, but we were able to fit it in the back of our small SUV and get it upstairs on our own. The only reason I'm not giving this mattress 5 stars, is because we've only slept on it one night. There is definitely a chemical sort of odor, but with the windows open it is dissipating quickly. Despite the smell, I'm pleased to report that we both woke up this morning with less pain. I'm looking forward to many more supported nights' sleep.

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Best night's sleep in years!

January 30, 2019

MarkG1548878264

I have an old back injury, had grown used to waking up in pain and having to change positions multiple times per night and decided it was time for a change. Been rolling around on different brands of mattresses for several months now, in showrooms at various stores, unable to make up my mind. I was in Big Lots yesterday to buy an area rug when I noticed the Serta Stay on display. Not only did it feel amazing, the price was fantastic and the features and warranty were comparable to the crazy-expensive models I had tried elsewhere. I ended up buying it on the spot. It was easy to transport, even in my tiny Chevy Cruze, quick to set up and had very minimal odor. Slept on it last night and had no back pain at all for the first time in years. No pain. I can't believe it. I actually feel rested today!

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Overall Rating

Motion Essentials III Split King Adjustable Base

April 8, 2019

BonnieB1554708750

The base itself is really nice. It’s quiet and moves smoothly. The zero gravity setting is great, really takes the pressure off your back. However I do have one complaint. The base only has one bar at the bottom to keep the mattress from sliding while the bed is in motion. Well after sleeping on it for several weeks now, I realize that it also needs a bar on the side at the top,or maybe at the corners to keep the split mattresses from sliding apart especially during those intimate times. We had a good laugh at first, but now we’re just frustrated. I hope Serta will find a solution to offer owners for this problem with their adjustable bases.

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Sertapedic Westview 12-inch Euro Top Plush Mattress (king)

April 18, 2019

SabrinaB1555610188

I purchased this mattress about a month ago. I got the mattress because I have rheumatoid arthritis and cannot sleep on most mattresses due to hip/pressure point pain. I liked the fact that it had a memory foam mattress but also innerspring and a pillow top. When I first opened it and was lifting it to put it on my bed (it is very light so my 15-year-old son and I were able to lift it), we were putting it over my foot board and caught the mattress underside and ripped a huge hole in the mattress, right into the foam. The foot board tip isn't sharp at all, but is rounded and pointy. I don't feel this should have torn it, but it did. At any rate, since the mattress isn't reversible, at least no one can see it. Upon first impression, once we placed it on a standard split twin box spring (that I already had) the bed is VERY tall. The mattress is 12" thick so I was expecting it to be higher than normal, but it is a little too tall for me as I have to kind of hop up to get on it (I am 5'6"). When I first laid down on the bed, it felt amazing! It is on the softer side so it may not be firm enough for some people. It doesn't have a firm, Temperpedic type feel to it at all. The pillow top is, like it says, "ultra plush", so in hindsight, I should have gotten something just a tad firmer because when I lay on it, I do sink in quite a bit. I love the mattress now, but I am afraid within just a few months, it may not spring back and have large dents imprinted where we sleep. The mattress looks very nice and I am hopeful that I will get my money's worth out of it. I am just really disappointed that it ripped (into the foam even) from just sliding over the foot board post.

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Overall Rating

Best mattress I have ever owned!

June 5, 2017

Cho39
Genoa,IL

This is by far the best mattress I have ever owned. I have been looking at memory foam mattresses for a while now because I suffer from lower back pain. The only thing that kept me from making the purchase was the fear of becoming overheated at night. I'm one of those people who cannot sleep if I'm too warm. I have a fan on every night even in the winter. This mattress is fantastic. I do not have any feeling of being warm at night when I sleep. The cooling gel technology makes it very comfortable to sleep at night. It did take about a week for my body to adjust to sleeping on a memory foam mattress but after that I wake up with no back pain in the morning. It's absolutely fantastic!

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Length of Ownership
1 month

AMAZING!

July 6, 2017

AZmama
Phoenix, AZ

We have had one of those "number" beds for the last several years and I have always woke up extremely achey. Im definitely not old but and not in my 20's anymore either. Even so, it was getting really hard to wake up and hurt from the very start of the day. Ive had this bed about 2 months as I wanted to give it a fair shake, the first couple weeks took some getting used too, but I think any bed takes a bit if its built differently. I love how it just forms to you and i no longer wake up everyday just hurting. The only thing that will make this better is an adjustable frame and thats on the wish list to buy asap! I have also noticed my husband seems to snore less which could be coincidence but i don't think so, he seems more comfortable on his side and doesn't move around as much. The only real downside is my kids love the bed so much its hard to get them out of it! On a serious note, because my husband and three dogs (one who is a german shepherd) do sleep in the bed with me I have a habit of sleeping right on the very edge, almost hanging off, and the plushness makes that difficult almost like it wants to buckle. So I am having to get used to moving over a good 6 inches more on to the mattress, but thats not the worst thing in the world either. I would absolutely purchase again, and in fact do plan to get my son one soon as well.

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Length of Ownership
1 month

"Sleep To Go" So Far So Good!

February 22, 2018

JaniceH1519330063

Rating is only 4 stars because we have owned the mattress for less than a week. Who knows what my opinion will be in a few months? We bought this 12" gel memory foam luxury Sleep to Go mattress based on its reviews in a magazine and on a website. We have only slept on it for two nights, but we slept well. Spouse is 6', 200 lbs and I am 5'4", 130 lbs. Both of us sleep on our backs and sides, moving through the night. The mattress is very firm, but gives enough that there are no pressure points. There are no dents in the mattress in the morning either. Buying the mattress and set up were a dream. The box is heavy but the two of us could pull it out of the car. Extra nice were the wheels attached to the box so it could be rolled by one person. Getting the mattress out of the bag was a two person job though; not difficult, but awkward. There was no perceivable odor in the mattress, and we left it out for only one day before sleeping on it.

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Overall Rating

Very impressed

October 22, 2018

MelanieJ1540248734

I love the thickness, design, and comfort of this mattress. I’ve never had a foam mattress and because my husband is 6’2 and over 270 lbs... I hesitated him liking a bed without springs. He was wowed by the comfort of this mattress. We’ve had it for 4 nights and it honestly has been the best night sleep we’ve both had in a very long time. We’ve retired our old Serta and love our new one. I highly recommend this mattress. Happy that I was able to place it right on top of my existing box springs of our previous mattress.

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Very Comfortable

November 12, 2018

KAYLEES1541986175

Our last mattress was 10 years old. I can automatically tell a difference in this mattress. I was never able to sleep comfortably before, and always woke up with back aches and body aches. This mattress is a lifesaver and SO much more comfortable!!! Thanks Serta!

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Just the right amount of firmness, MUCH cooler than my old foam mattress!

November 18, 2017

MelanieM1511029562

This mattress provides just the right amount of firmness while still providing a comfortable cushion for sleeping. I did not have to toss the covers off and pull them up (like I did with my old foam mattress) thanks to the cooling gel layer. In the morning, the only part of the mattress that was not cool to the touch was under my old foam pillows - I can't wait to get new ones! In addition, I did not wake up with a back ache, which has been typical with my old mattress. This mattress was a GREAT buy for the money - thank you!

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Overall Rating

D

January 21, 2018

NatD1516504305

I bought a serta mattress for my son's room a little over a year ago and while i was flipping the mattress i noticed that some of the seam on the bottom side of the mattress is coming out and so is the filling. Expected more from serta. The overall comfort is satisfying for the price.

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Great Guest Bed!

March 3, 2018

JudithS1520113225

Bought two full size plush sets in June 2015 for guest beds. I've slept on one myself a couple of times and had very restful sleep. Good support, soft and cozy, but not droopy! The best thing is that our guests who've slept in these beds have all commented that they are very comfortable! I live in a resort town and have frequent guests, especially in the summer. Literally all of them have commented on how comfortable the beds are.

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At first I was skeptical because how can a bed be in a small box.

March 22, 2018

MadelynM1521727793

When it arrived I was skeptical on How a 12 inch mattress would fit in a small box. So I open the box and open the plastic and it unrolled right away. We slept on it last night at first it was kind of hard, but I woke up today with no pain, which is a miracle in itself, Because I’m a person who is always in pain. The price of this mattress was even more amazing because it’s good quality and not extremely expensive. I would definitely buy this product again

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