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Ratings & Reviews

Ratings & Reviews

Overall Rating

Authentic Reviews

Better Nights Sleep!!!

March 16, 2018

LynetteS1521233481

We had bought another brand of mattress set through our local furniture dealer in Omaha, NE., who carries every type of mattress brands you can name nationally and locally available online. I took a chance and ordered the mattress set online, I go by the reviews of previous buyers and read every detail I can on a product. This was not to be a firm mattress (even though it felt like a rock), of course I read the reviews and went by the affordability of the mattress and selected it. After trying it for a year this mattress was worse than our mattress we had for 15 years prior. I had to buy a mattress cover to soften up the mattress, in fact I bought another one because that one didn't work and we continue having aches and pains we never had before. Finally I started getting lower back pain whenever I laid in bed longer than six hours in which I never had before in my lifetime...and we finally gave in and thought enough is enough! My Dad use to own a furniture store in Omaha, NE., years ago and he always carried the best brand names of mattresses and he always recommended the Serta brand. I went through the large furniture store chain again online in Omaha, this time I found the Serta name with a great price including eleven previous owners who gave this mattress a "5" Star rating (the best) and my husband and I said lets order that one. We are both grateful we did, the Serta we ordered was the "Sanborn" style the tag with the name and a sheep were proudly displayed on the side of the mattress when we received it! I figure any company that takes time to do that must be proud of their product, and so Serta should be, from the first night we could tell this bed was of great quality and comfort. My husband woke up the next morning and said this mattress feels great, after just owning it since 2/20/18 not even a month now we no longer have the aches and pains we received from our prior mattress. We live in Iowa and the mattress warranty tag stated it was made in January/2018 and wouldn't you know at one of your plants in Iowa! We are happy campers and like my Dad said years ago and that he carried in his furniture store...you can't go wrong with a Serta! You make a great product at a reasonable cost!

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Overall Rating

Comfortable and worth the money

December 5, 2017

MaryM1512492062

I purchased the Perfect Sleeper hybrid with an adjustable base. I feel the mattress is very comfortable. It's not too soft even though it's plush, which works out really well for me. I didn't want a mattress that I will sink into and not be able to get up. And it's not that firm. So it's perfect for me. The price I paid for everything was very good and I didn't want to pay too much. The adjustable base works really well. I normally use the zero gravity setting, which is perfect for what I need for sleeping. It adjusts your head up slightly and then raises your feet more but not too high. I really needed a mattress like this because I have poor circulation in my feet and my hands. I would always need to put a pillow under my knees every night so I wouldn't have some numbness in my feet. And since I have been using the mattress with the adjustable base, I haven't had any problems with my feet or hands. It's been really great. The previous mattress I had was also a Serta that I had a long time. I needed to get something new and that would really help me with sleeping. And this has certainly done the trick.

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Overall Rating

Its a great bed

November 29, 2017

JuliaJ1511999453

this bed is great. I got it delivered on Black Friday, and after a 16 hour day at work it was great to come home to a new bed that wasn't springy and uncomfortable. I slept all throughout the night which usually doesn't happen. Now that i have this bed me and my fiancé sleep better then on the last matress.

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Overall Rating

Best I've Ever Had

December 20, 2017

JessicaN1513785051

This may be a bit large for my bedroom but it is worth it! I am sleeping on air! I have had it about 10 days now, the difference in my back and sleeping patterns are astounding. My boyfriend and I both work for a living he is a mechanic and I am a CNA. We are always on our feet and lifting heavy things or people. I lay down to go to bed I am able to stretch out and relax. We actually stayed in a hotel one time and we were amazed how comfortable the mattress was, we looked and it was a Serta Perfect Sleeper. We went a couple of months shopping around nothing compared. I bet I was on this mattress like 50 times in the store, thank you for your display models! (even though I knew it was the one I wanted!) The best part is the mattress fits both of our comfort levels. THANK YOU SERTA!

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Overall Rating

My son loves it

February 4, 2018

JoM1517719181

My ten year old son hated his old mattress and complained about it everyday. So I took him mattress shopping. I wanted to get him the perfect mattress for him. I took him to a shop and he tried every mattress in the place. He did not like any. So we went to another mattress store. The mattress he choose was the second one he tried, he loved it instantly. When I first heard the price I have to admit I was a bit shocked. Learning that this mattress comes with a ten year warranty made me feel a little better. And it was the only one he liked so I purchased it. I brought it home and upon putting a sheet on it I found a hole where the top of the mattress meets the side. I looks like it missed some stitching. So I called the store and they told me it will be covered under my warranty. This mattress would of got a five star review if it did not have the hole.

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Overall Rating

Great comfy bed!

February 23, 2018

BrittneyN1519401565

I purchased the SertaPedic Sanborn Plush Twin mattress for my daughter for her first big kid bed. It was her favorite one in the store and when I laid down on it, it was so comfortable! It has just the right amount of softness but firm enough that you don’t sink too far into the mattress. It’s a substantial size (not thin) because we wanted something that seemed like it would last her years down the road. We bought another one for my son so now they have matching mattresses!

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Overall Rating

Don't buy one

March 6, 2018

CyndeeC1520349132

It was nice in the beginning but after a few months start to sag it is a no flip so we would turn it around like the directions said still sag have a warranty on it called Serta and because I bought it from Big Lots I was told I have to go through them and Big Lots is giving me the run-around call Serta back to tell them what Big Lots said and they say there's nothing they can do well it's their product and the bed is worthless and for as much money as I paid for it I will never buy anything from them again and I recommend that you do not buy from them either I have gone to their corporate office so I have gone to everyone that I could and no one can help me so I have a mattress that is useless to me and a warranty that is useless from them and it's funny because the warranty is from Serta but Serta says Big Lots has to honor it and Big Lots has been no help whatsoever

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Overall Rating

Serta is the first name in comfort

April 11, 2018

QuayneG1523488273

I have owned Serra mattresses since 1978. They have all been comfortable and long lasting. I just replaced the one used in my guest room for 40 years. The new mattress is very comfortable and and affordable. I bought for my 92 year old mother who has been having trouble sleeping because of back and upper arm pain. After spending her first night on the new Serta mattress, she had her first night of restful sleep in weeks. Our new mattress offers the comfort we expect from a Serta mattress.

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Overall Rating

Great for smaller sleepers

April 19, 2017

CE08
Brooklyn, NY

LOVE this mattress - super supportive and comfortable. But when a heavy relative stayed over, the side she slept on quickly broke. The side deeply sags now and the mattress is only a year old!!! Definitely for the average to small person - but I'm still considering reordering now that I'm on the market for another mattress, it's just that comfy for me.

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Overall Rating

Comfort Rating

Quality Rating

Value Rating

Length of Ownership
1 year or longer

Great Value, Great Mattress

August 20, 2017

WilliamK1503233941

We purchased the Queen Blakefield Perfect Sleeper. This is our first hybrid mattress and we love the support. Have had the mattress for 5 nights. We are stomach sleepers so lower back pain in the morning was sometimes an issue. So far, this mattress has helped alleviate this issue. The only unexpected difference between our old Serta and new Serta mattress is the softness. While both mattresses are Plush, the new mattress is definitely softer with more cushion than our previous mattress. Probably just a difference between traditional and hybrid mattress types but something to keep in mind. We still receive the support which was our main concern.

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Overall Rating

i bought this mattress two yr ago and turned it always one side is callapesed i would not recamend a serta mattress to anyone

October 27, 2017

marke1509106549

sterns and foster is the last mattress replaced because it was hard to sleep on not at all comfortabe woke up hurting pains neck and arms grand parents always had serta mattresses never had problems with them i am vary dissapointed with this mattress

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Overall Rating

I purchased the Medina Plush Queen Set. I loved the look and feel when we checked it out in the store.

December 12, 2017

ErnestineC1513049361

I've had the Medina Plush for a couple of weeks. I'm enjoying it; my husband loves it as well as the Serta Gel Memory Foam Huggable Comfort Pillows. We were very impressed with the comfort, quality and workmanship. It sit higher than my previous mattress so I'm using a King cover which is perfect. This purchase was well overdue. We would definitely recommend it to friends and family. We didn't go into the store to buy a particular name brand mattress, but after laying on this one we were sold! We even went to other stores to compare and none did; so we went back and bought the Medina Plush.

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Overall Rating

AWESOME

December 22, 2017

JosephB1513985561

I love the feeling like as I am wrapped in a cloud, whether sitting on the mattress or lying down I feel as if I am in a bowl of jello. I will never buy a different kind of mattress.

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Overall Rating

Refreshing sleep with comfort!

February 10, 2018

NancyS1518303861

My husband and I looked at mattresses for over 2 months trying to figure out which kind would be best for our needs. We are both over 70 and needed comfort for our old bones. The Serta was a brand we knew had great quality in their products. We didn't realize how many types of mattresses were available though! I definitely wanted pressure points relief and good support for my bad back. The Serta Perfect Sleeper Luxury Hybrid Blakefield Plush was pure heaven when I gave it a try in the store and is just perfect to sleep on at home. I didn't realize I could get such restful sleep without all the tossing and turning trying to get comfortable. Wish I had found this mattress a long time ago!!

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Overall Rating

I can honestly say it is the most comfortable I have ever slept on.

September 27, 2017

DawnB1506477837

I like the mattress very much because the top lay is like a thin pillow on top of a layer of cushion. And when I move, it does really disturb the person next to me.

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Overall Rating

Quality excellent. Very comfortable!

September 27, 2017

PamelaS1506518761

Love this mattress, super comfortable. I feel like I'm sleeping on a cloud and when I wake up in the morning I don't feel like I was attacked with a baseball bat. Our last mattress we bought was a bed in a box and after a while we realized that was a horrible idea. We would wake up every morning feeling worse than when we went to sleep. Now we sleep comfortably and rest very well. Price was excellent also.

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Overall Rating

Like sleeping on a cloud!

December 1, 2017

TanyaH1512146828

We bought this mattress for our new RV. The mattress that came with it was a firm Simmons mattress and it was horrible! It is so soft! It's like sleeping on a cloud! My husband and I slept the whole night. This mattress might be better than our very expensive memory foam mattress in our house. I usually don't like soft mattresses because of back issues, but this one is great! We are very excited to go camping with this mattress again! Highly recommend.

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Overall Rating

Excellent quailty

December 2, 2017

GeorgeK1512238146

Like the quality and appearance, although does not seem as plush as demo in store, more firm than what we thought we were purchasing.

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Overall Rating

My impression of this mattress

January 15, 2018

TonyW1516026797

I like everything about this mattress. I like how cool it makes my body feels which makes me sleep better. This is by far the best mattress I have ever owned.

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Overall Rating

Love, Love, Love

January 15, 2018

LynnR1516040867

I have been looking and researching mattresses longer than I want to admit. I decided to give this mattress a try and I'm so happy I did. I have back issues and I'm a large woman so I was concerned what type of mattress I should purchase. I fell in love the first night. I pray it holds up over time. This replaced a Serta that was a hand me down. Imo, you can't go wrong with Serta.

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Overall Rating