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Ratings & Reviews

Ratings & Reviews

Overall Rating

Authentic Reviews

My overall impression regarding the Euro Top Perfect Sleeper set is very good.

September 14, 2017

RodneyS1505399256

As a previous Serta Perfect Sleeper owner and as one who has "insider bedding knowledge" having worked in sales for a "hometown brand name manufacturer" as well as for an exclusive Serta dealer, I am convinced the Perfect Sleeper continuous coil innerspring system is the most durable and comfortable innerspring system available in the industry. The specific Euro Top Perfect Sleeper set I chose is very comfortable with a plush feel yet evenly firm innerspring support system. It is easy to handle when rotating and changing sheets and easy to get into when retiring for sleep and out of upon awakening for the day. I can tell the fabrics covering the mattress as well as the box spring are designed for durability and comfort and are ideally neutral in coloring. The set is well crafted and upon inspection after removing the plastic shipping covers there were no loose threads or gaps in sewing construction on the mattress, nor rough edges or errant staples utilized in securing the dust cover to the box spring. To date, my Euro Top Perfect Sleeper set has provided a revitalizing and comfortable nightly sleep, and given my personal past experience with the Perfect Sleeper design, I am confident that the set will perform as expected for years to come.

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Overall Rating

Best Sleep Ever!

September 27, 2017

DavidW1506478080

My wife and I used to sleep on an old mattress that guaranteed a spring in the chest or back nightly. We purchased our Serta Perfect Sleeper Freeport Eurotop Queen on a whim. Our neighbor purchased one and was raving about the quality of sleep that she received. I was skeptical and worried about how myself and my wife were going to adjust and if it was really worth the price. However, I guess anything is better than a spring in the back right?! It was delivered, setup and that night, my wife and I got the most amazing sleep ever! Usually we would wake up several times a night due to discomfort, but not with this Serta mattress. If you are as skeptical as I aforementioned, trust me, give it a try and you will be amazed at the quality of rest. We are Serta customers for life! ~Dave from TN

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Overall Rating

I love this mattress!!! It's the Serta Perfect Sleeper Bristol Way II Supreme Gel Eurotop King-size Mattress Set.

September 29, 2017

DavidS1506695182

My review for the Serta Perfect Sleeper Bristol Way II Supreme Gel Euro-top King-size Mattress Set. I spent a long time considering which mattress to purchase. I went to the stores and endured the sales pitches, just so that I could compare to other brands. I also checked out the many online reviews. Finally, I selected the Serta Perfect Sleeper Euro Top and I am so happy with this mattress. The euro top is super comfy, not to soft and not to hard. I have had NO sagging issues. I love this mattress and would highly recommend it to my family and friends. It was a great price and was under my budget. So, I bought all new bedding too!

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Overall Rating

Comfortable

October 19, 2017

RICHARDS1508415648

I sleep.better on this mattress than any that I've had before. The only thing that could somehow be improved upon is that after you use it for a few months the pillowtop starts to get humped up a little in the middle. I'm not sure why. It doesn't detract from the comfort just the appearance.

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Overall Rating

Nice Mattress but not what we wanted

October 20, 2017

KarenM1508504076

You can feel your partner move around. We bought this mattress because the salesman on QVC said you couldn't feel movement

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Overall Rating

Firm but comfortable.

November 13, 2017

CordellN1510598567

My husband and I like this mattress because it is firm enough for him, a stomach sleeper, and soft enough for me a side sleeper. The pillow top is not as thick as our old mattress but still feels soft and makes it much easier to buy sheets. Our old mattress was so thick it was almost impossible to find sheets with deep enough pockets, also much heavier that this new mattress. My husband’s back no longer hurts in the morning when he gets out of bed! I researched all the different types and brands of mattresses and finally decided on Serta since we have had good luck with this brand. We went with a hybrid mattress since it combined the benefits of the 2 types we were considering.

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Overall Rating

A perfect mix of modern mattress technology

December 2, 2017

KevinK1512204069

I received my bed today and am writing this review in perfect comfort on the Walworth plush, Queen size. This bed is truly wonderful to sleep on. The perfect mix of soft, yet still just a bit firm; yes, even with the plush model. This is perfect if you are sitting on the side of the bed, sitting up reading, and of course intimacy. Yes, I just received the bed today. I bought it from Sears and honestly sat and layed in every bed minus pure be foams( as I knew I wasn't looking for that type). Then it was between this and the I comfort. The icomfort was maybe just a tad more comfortable, but barely... Not enough to really matter. This was a few hundred dollars less as well. A great bargain and a great mattress. What I be really like it the way this hybrid let's you feel like you're enveloping into a cloud with roughly about 4 inches of foams and gel and also riding on that cloud with the inersprings at the same time. It also really makes my spine straighten when in my side. I may follow up in the future. This is just an honest interview. I did my research before buying this and glad I did and think you would be pleased as well. A1 and feels like heaven on a cloud. :)

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Overall Rating

horrible

January 21, 2018

BarbaraR1516557167

we purchased a serta perfect sleeper hotel reserve after staying at the golden nugget hotel in las vegas . we bought our mattress from qvc , when our 1st mattress arrived it was great for about 2 months and then the top part started to buckle and seperate , at that time it was still covered under qvc return policy . so we returned it and they sent us a new one as a replacement , our replacement one we received on feb 3 , 2017 . it it the worst mattress we have ever purchased , it is beyond qvc warranty and the top part of the mattress is buckled and seperating again ,where we sleep is bowed as if we were very large people . keep in mind that we are average size and weight . 2 average size adults 175-200 pounds should not make this mattress bow and have a sway in it the way it does . we are extremely disappointed in our mattress that we havent even slept on for 1 year . its a shame because at first the mattress was very comfortable , now we are looking for a replacement that doesnt have the serta name attached to it all .

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Overall Rating

Excellent Mattress For The Money!

January 24, 2018

BruceB1516835302

I purchased this Serta Perfect Sleeper Luxury Hybrid Glenmoor Super Pillowtop Queen Mattress at Sam's Club and I thought like others that it was a plush mattress. It is not a plush mattress, it is a Hybrid mattress and all Hybrid mattresses are a little firmer when you first purchase them.. If you read the label on the side of the mattress it says 866 custom support FIRM individually wrapped coil system. Which means it has firm coils inside of the mattress with a memory foam top. It sleeps well, and it will break in after you use it over time. Mattresses today cost as much as a good pre-owned car, so for the money and Serta quality, this was a great deal . If you are looking for a good mattress and do not want to break the bank, this is the one to buy. You get a great Serta quality mattress, made in the USA, and it's a 14" thick pillow top mattress. After a short time of using it, the mattress will break in and be more comfortable to your liking. All good mattresses are a little firm when you first buy them, but after a little time, it will feel a lot better and softer.

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Overall Rating

Best Mattress I have Ever Owned

April 26, 2018

JoanB1524771855

I have a bad back and had troubles since I was 25, am now 68 yrs. old. My bed I had before purchasing the Serta was worn out past its time. But as I was getting ready to go out and look for a new mattress and try them out my back started having so much pain I could barely walk from one room in my home to another. I had been researching online for a mattress for a couple months and so continued to do that while my back was hurting. I knew that during the years whenever I stayed at a Hotel on trips I would get the best nights sleep of my life. After making several phone calls I found out that Serta was the Brand of mattress they used and just recently I found out that the public could now buy some of these same Brands. So I found a Serta Mattress I was interested in that was a Hotel Signature Collection in the price range I could afford and so since I couldn't go out to check it out I ordered it online. It was delivered to me on Friday April 20, 2018 and I am very satisfied with my purchase. It is like being enveloped in a soft, fluffy, cuddly cloud. It is not too soft and not to firm but just right. i have slept like a baby every night since it was delivered to my home. My back pain doesn't bother me at all during the night but I still have some of the pain during the day but it seems to be getting better. I feel so good in the morning that I don't won't to get up because I want to savor that feeling of being cuddled in something so relaxing that it just makes you feel good all over. Every home in America should have Serta mattresses for all their loved ones to sleep peacefully and feel like they are wrapped up in a soft cuddly cloud. I am sold on Serta and so is my husband.

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Overall Rating

luxury hybrid

June 22, 2018

marthag1529692669

I like how thick this mattress is and when each of us move were not woke up our old mattress was in bad shape you would roll to the middle and the others body would put weight on you which puts pressure on you into the bed which the springs made noises as if they were gonna come out fast and stab your body it was scary what I learned before purchasing the hybrid perfect sleeper pillow topper mattress was how tall it was the difference in materials it is made with and the duration is 6-10 years depending on usage which is great because when we buy a home we want a california king or bigger lol this is our third night in our new bed and what a relief!! but the first two nights was was hard we didnt realize we needed step stools which we now have to get in and out due to getting wrong size box spring and the frame was already high enough but we like being up up up in the bed just hope we dont have bad dreams and roll off ouch!!! we also feel we received a great deal through sams club online and all and all we love our new mattress set and look forward to having a bigger one soooon.........ps our old mattress was a sealy with springs be careful.............

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Overall Rating

A Pleasant Experience with a Serta Perfect Sleeper Elite Pleasant Way King Mattress

July 5, 2018

KimberlyH1530763032

Prior to Purchase I wasn't able to Sleep very well. I would notice that I would Toss and Turn during the Night and that the Position I went to Sleep in wasn't normally the Position I woke up in. Also, I did notice that I would wake up during the Night as well. I do have a Fitbit Charge 2 that I use and it has an Auto Sleep Tracking and Sleep Stages so I could see with my App on my Phone what kind of Sleep I was able to obtain with my prior Mattress which wasn't a Serta. I decided I wanted to Upgrade from a Queen to a King so I went to Rooms To Go and got the Serta Perfect Sleeper Elite Pleasant Way King Mattress. Now only did I needed a New Mattress but I decided to Upgrade from a Queen to a King. Since my Upgrade I have noticed that I am not Tossing and/or Turning as much as I used to. I now normally wake up in the Position that I went to Sleep in and I sleep right thru. So no more waking up in the middle of the Night anymore. Now at the moment I am the only one Sleeping on the Mattress and in about a few Months my Boyfriend will be Moving in with me and will be sharing the Mattress with me. So right now I Sleep in the Middle of the Mattress and once he arrives I will be Sleeping on the Right Side. I do have a Dog and she is about 20 lbs who is able to Jump on the Bed without any Issues as well which is very nice but however she is about a Small/Medium Sided Dog. I feel that once my Boyfriend is here that with him and I in the Bed that my Dog will still have plenty of room to Sleep on the Bed with me. I do want to note that I am a Large Woman and my Boyfriend is also a Large Man and I do want to Note that even so I do find Sleeping on my New Mattress to be a Pleasant Experience. I do suggest before making any Mattress Purchases for yourself that you do try out the Mattress for about 10-15 mins. I was told by my Rooms To Go Associate that this is about a Good amount of Time for a Test. If you do decide to Purchase a Serta Mattress I do hope that you enjoy it as much as I am enjoying mine.

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Overall Rating

Depends on your firmness

March 27, 2013

dallascbst
Cedar Rapids, IA, USA

I have this mattress for the past 6 years and it's still going solid. I would say this is for people looking for a firm and soft bed. I love the pillow top, which avoids having to put a separate pillow top on the mattress. I sink in the perfect amount and sleep the night away. The only improvement I could see is a little more firmness in the middle would be greatly appreciated. Pros: It's Firm and soft, the mattress is thick so it lasts a long time. The deep pocket Sheets fit this mattress.

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Comfort Rating

Quality Rating

Value Rating

Length of Ownership
1 year or longer

I could spend all day just laying in bed, this bed is soo comfy....

April 1, 2013

ComplicatedMoments
MN

Upon trying out numerous brands & types (including memory foam) of mattresses, I decided I liked the Serta mattress the best. The comfort was there without sacrificing the support. With other mattresses I would constantly toss & turn because my sides would go numb after laying in one position too long, & my back was always sore when I woke up. After owning this mattress for over 6 months now I can say that I no longer toss & turn due to pain, & am able to get a good night of sleep with no aches upon waking up. Thanks to this mattress I could sleep all day long if I wanted to, I never seem to want to get out of bed if I don't absolutely have to. I wasn't sure I wanted to spend as much as I wound up spending to get this mattress but after having it I'd never go back. NO REGRETS here. Will definitely buy another whenever the time comes to replace this one. I've recommended Serta to everyone I know who talks/complains about their mattress!! On a side note, I purchased the Serta Sleep To Go Elite Mattress Protector, Queen Sheet set, & pillow case protectors. The sheets are soooo soft & comfy, would recommend them if available! (Just in case anyone is wondering what particular model I've been referencing, I own the Serta Perfect Sleeper Astoria Super Pillow-Top mattress.)

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Value Rating

Length of Ownership
6 months

toooo soft

January 3, 2015

Jackie27
kansas city, mo

I bought this pillow top a year ago and it felt so great in the store. Cushy, yet firm. But I will never by a pillow top again! They sag very quickly and my back, neck, and shoulders are achy every morning. I even returned the first pillow top and got a firmer one and thought I had solved the problem. Two months later, it is dipping so low where I have slept that night. If I move myself to the area I didn't sleep on, it feels great. But that firmness never lasts throughout the night! It was so expensive and I can't shell out more money for another bed so I am going to actually remove the pillow top...fingers crossed this takes care of the issue.

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Comfort Rating

Quality Rating

Value Rating

Length of Ownership
1 year or longer

Best sleep in years

June 21, 2017

VickieM1498070002

I love the firmness of the mattress and the softness of the pillow-top balances it all out. I have had reoccurring backaches for months and since we purchased the new Serta Perfect Sleeper Hillsgate II I have had the best sleep. I use to wake up after a couple of hours needing to turn, stretch, and at times swap to the foot of my old bed just to get any relief for my back. I am now sleeping through the night and have already noticed I am not tired and drained in the morning. Thanks Serta for this great product at such a great value for the price. Respectfully, Vickie Martin "A Happy Woman with A Happy Back"

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Overall Rating

Sleepless in California

June 28, 2017

suzannen1498661936

after one year this mattress started to sink in the middle causing me to have back, shoulder, neck and hip pain. serta won't honor the warranty until the body impression sinks another 3/8". in the meantime i am unable to sleep, or without pain. i don't have another sleeping alternative. so much for standing behind your product and customer service.

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Overall Rating

Sagged 2-3 inches in less than 7 years

July 9, 2017

CHARLIEP1499568311

Initial comfort was great, but the mattress broke down within just a few years. We thouhht we were buying a quality maytress due to the 20 year warranty, but it seems we were deceived. Today we find the mattress very comfortable, we probably should have replaced it a year or two ago.

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Overall Rating

I LOVE MY BED!

July 19, 2017

AmyM1500426144

My previous mattress was a Simmons water tube bed. I have begun to toss and turn all night the past few years and developed lower back pain in the past year. When I got this mattress I was very excited because it was a firmer mattress but still soft on the surface. After sleeping on this mattress for a little over 2 weeks, I have discovered that I do not toss and turn as much, I am able to sleep deeper and my back pain is much improved! I do not really have any complaints with this mattress. Thank you so much Serta!!

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Overall Rating

Excellent quality and support for the price

August 3, 2017

HerbertM1501795403

My Serta Perfect Sleeper Teddington Firm Queen Super Pillowtop Mattress is a superb quality matress that is a excellent product that I'm sure that I will be enjoying for a long to come. I will always purchase Serta mattresses in the future and will recommend this product to all my friends and family. Thank you very much.

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