Thank you for your interest in placing a Serta special hotel bed order. All special order requests
require a pre-authorization deposit of $200.00 per mattress so that we may research the specially
requested item(s).* Once the amount is authorized, an agent will contact you within 5 business days with
our findings for you to review and decide if you would like to proceed with a formal purchase. Please
fill out the form below, where you may enter detailed information about the hotel mattress(es) you would
like to purchase.
Preferred Method of Contact can not be empty.
* Once the amount is authorized, a hold is placed on the funds in your account until the actual purchase
is executed and will then be deducted from your account. Typically, this type of authorization hold
drops off within two to three business days. The use of debit cards is discouraged, as the funds
authorized are not immediately available. Please note this pre-authorization is not a charge, it is just
to confirm that the account is open and that the purchase amount is available. In the event that we are
unable to obtain a bank authorization, Serta reserves the right to cancel the research without further