Hotel Bed Special Order Form
Thank you for your interest in placing a Serta special hotel bed order. All special order requests require a pre-authorization deposit of $200.00 per mattress so that we may research the specially requested item(s).* Once the amount is authorized, an agent will contact you within 5 business days with our findings for you to review and decide if you would like to proceed with a formal purchase. Please fill out the form below, where you may enter detailed information about the hotel mattress(es) you would like to purchase.
* Once the amount is authorized, a hold is placed on the funds in your account until the actual purchase is executed and will then be deducted from your account. Typically, this type of authorization hold drops off within two to three business days. The use of debit cards is discouraged, as the funds authorized are not immediately available. Please note this pre-authorization is not a charge, it is just to confirm that the account is open and that the purchase amount is available. In the event that we are unable to obtain a bank authorization, Serta reserves the right to cancel the research without further notice.