I bought this pillow top a year ago and it felt so great in the store. Cushy, yet firm. But I will never by a pillow top again! They sag very quickly and my back, neck, and shoulders are achy every morning. I even returned the first pillow top and got a firmer one and thought I had solved the problem. Two months later, it is dipping so low where I have slept that night. If I move myself to the area I didn't sleep on, it feels great. But that firmness never lasts throughout the night! It was so expensive and I can't shell out more money for another bed so I am going to actually remove the pillow top...fingers crossed this takes care of the issue.

I knew Serta was a good mattress company and that is why I got one. The mattress was not expensive even though it had memory foam on top. I expected it to be soft and not have hard coils and it gave me that partially. That is my only complaint and all the claims Serta makes on their websites are true. My old mattress lasted eleven years and i expect nothing less from serta. All in all, a good mattress that prevents me from tossing and turning and waking in the middle of the night.

I adore our new Perfect Sleeper Teddington Plush King Mattress. We were in the market to upgrade to a king, and after reading reviews, we went with the Teddington. It is so soft and comfortable. It looks to be made out of quality material as well. We have had it for just over a week and I am quite happy with it. The only reason I didn't give it five stars is that my husband thinks it's just a bit TOO soft, and he's concerned that it will eventually become worn in places. It does indent quite a bit when sat on, and he's an average sized gentleman. That said, I have been enjoying a good night's sleep ever since our mattress was delivered.

This will be the second warranty exchange I have had in the Last 18 months. The mattress doesn't hold up well at all. But, the warranty is great. We shall see. Maybe the third time is the charm.

This bedset is very comfortable to sleep on. My wife and I both had some back issues with our previous bed set and once we purchased and slept on the Perfect Sleeper set we woke up the next day without those issues. I'm not saying your pain will go away overnight, however a new bed set can make the difference in getting up and enjoying a less pain or pain free night of restless sleep. Thank you Serta for making a quality bed!

The combination of firmness and comfort at a reasonable price make this one of the best mattress purchases of my life.

the mattress breaks down after 1 1/2 years of use - they refused to warranty it as they said it was sagging only 1 inch by Precise company I was present when he was taking the readings and ask him about how he was doing it and he said that it made no difference well it was declined. So guess what i think of Serta. The inspector stated in his report that the mattress impressions exceed tolerance. So Iam stuck with a bad mattress. Walker will not do any thing for me. Roger

Never ordered a mattress sight unseen before but Serta has such a good name that I thought I'd take a chance and buy online from QVC. The price was great. My other mattress gave me backaches and a very restless night sleep. First night on the Serta, I slept for 7 straight hours without getting up once. Love the comfort and quality of this mattress set. Would recommend to anyone.

Last bed was hard and less than 1yr. Old paid double the price of my serta and already sagging in the middle.

I received my bed today and am writing this review in perfect comfort on the Walworth plush, Queen size. This bed is truly wonderful to sleep on. The perfect mix of soft, yet still just a bit firm; yes, even with the plush model. This is perfect if you are sitting on the side of the bed, sitting up reading, and of course intimacy. Yes, I just received the bed today. I bought it from Sears and honestly sat and layed in every bed minus pure be foams( as I knew I wasn't looking for that type). Then it was between this and the I comfort. The icomfort was maybe just a tad more comfortable, but barely... Not enough to really matter. This was a few hundred dollars less as well. A great bargain and a great mattress. What I be really like it the way this hybrid let's you feel like you're enveloping into a cloud with roughly about 4 inches of foams and gel and also riding on that cloud with the inersprings at the same time. It also really makes my spine straighten when in my side. I may follow up in the future. This is just an honest interview. I did my research before buying this and glad I did and think you would be pleased as well. A1 and feels like heaven on a cloud. :)

we purchased a serta perfect sleeper hotel reserve after staying at the golden nugget hotel in las vegas . we bought our mattress from qvc , when our 1st mattress arrived it was great for about 2 months and then the top part started to buckle and seperate , at that time it was still covered under qvc return policy . so we returned it and they sent us a new one as a replacement , our replacement one we received on feb 3 , 2017 . it it the worst mattress we have ever purchased , it is beyond qvc warranty and the top part of the mattress is buckled and seperating again ,where we sleep is bowed as if we were very large people . keep in mind that we are average size and weight . 2 average size adults 175-200 pounds should not make this mattress bow and have a sway in it the way it does . we are extremely disappointed in our mattress that we havent even slept on for 1 year . its a shame because at first the mattress was very comfortable , now we are looking for a replacement that doesnt have the serta name attached to it all .

I like the cushion top and even though it is soft it still provides firm support. There is no comparison this is a much better mattress. I have not had the mattress long enough to know long term if my sleep will be improved but as comfortable as it is I think it will be. I looked at reviews online before I purchased the mattress and that was why I looked at Serta. I would definitely recommend this product and would purchase again.

I have a bad back and had troubles since I was 25, am now 68 yrs. old. My bed I had before purchasing the Serta was worn out past its time. But as I was getting ready to go out and look for a new mattress and try them out my back started having so much pain I could barely walk from one room in my home to another. I had been researching online for a mattress for a couple months and so continued to do that while my back was hurting. I knew that during the years whenever I stayed at a Hotel on trips I would get the best nights sleep of my life. After making several phone calls I found out that Serta was the Brand of mattress they used and just recently I found out that the public could now buy some of these same Brands. So I found a Serta Mattress I was interested in that was a Hotel Signature Collection in the price range I could afford and so since I couldn't go out to check it out I ordered it online. It was delivered to me on Friday April 20, 2018 and I am very satisfied with my purchase. It is like being enveloped in a soft, fluffy, cuddly cloud. It is not too soft and not to firm but just right. i have slept like a baby every night since it was delivered to my home. My back pain doesn't bother me at all during the night but I still have some of the pain during the day but it seems to be getting better. I feel so good in the morning that I don't won't to get up because I want to savor that feeling of being cuddled in something so relaxing that it just makes you feel good all over. Every home in America should have Serta mattresses for all their loved ones to sleep peacefully and feel like they are wrapped up in a soft cuddly cloud. I am sold on Serta and so is my husband.

I bought this mattress today, I love the way it looks and feels. Im very excited to go to sleep tonight to find out how good it will be. My last mattress was cheap and I’m very thankful that I chose this one today. Thank you for suck a great quality mattress.

We had an old mattress (28 yrs) :( It was finally time to "bite the bullet" and try to find a new mattress, something which my Husband and I both dreaded!! We , actually I, was watching QVC and low and behold they were high lighting Serta Perfect Sleeper!! We took a chance and ordered and now we are thrilled we did!! We had slept on a Serta Mattress on our last vacation and slept like babies so we knew it really wasn't a risk. Thank you for making such a high quality product . Sleep is a vital part of our Lives and you have taking every thought into consideration for our comfort! Thank you for making this a "no-brainer" decision for us! We're "Serta" to sleep great for years to come!!!

As a previous Serta Perfect Sleeper owner and as one who has "insider bedding knowledge" having worked in sales for a "hometown brand name manufacturer" as well as for an exclusive Serta dealer, I am convinced the Perfect Sleeper continuous coil innerspring system is the most durable and comfortable innerspring system available in the industry. The specific Euro Top Perfect Sleeper set I chose is very comfortable with a plush feel yet evenly firm innerspring support system. It is easy to handle when rotating and changing sheets and easy to get into when retiring for sleep and out of upon awakening for the day. I can tell the fabrics covering the mattress as well as the box spring are designed for durability and comfort and are ideally neutral in coloring. The set is well crafted and upon inspection after removing the plastic shipping covers there were no loose threads or gaps in sewing construction on the mattress, nor rough edges or errant staples utilized in securing the dust cover to the box spring. To date, my Euro Top Perfect Sleeper set has provided a revitalizing and comfortable nightly sleep, and given my personal past experience with the Perfect Sleeper design, I am confident that the set will perform as expected for years to come.

This mattress is an exceptional value for the quality built in the mattress. As a 75 yr old, 6'3" 240 lbs this mattress is able to handle my size and provide me with quality sleep hours that were lacking in my previous mattress. After sampling other brands at various prices, the Serta Perfect Sleeper Euro Top King was my top choice. Thank you Serta! After many years of restless sleep nights I now wake up rested. Hopefully for at least the next 10 years, my 85th birthday.

The only downside is that we live in a high rise that could not logistically get a king up to our floor. We combined two twins. There is a little bit of uncomfortability in the center since its two twins but all in all the bed is extremely comfortable. We tried many beds and styles (foam, spring/foam, pillow top, etc.) from companies, some much more expensive than what we bought and our new Serta spring mattress is by far the most comfortable. We had it for a few months now, and we are very pleased with our purchase. We highly recommended Serts they produce a very well made and comfortable matress at a fair price. It's worth it to spend the money on a quality mattress, you spend almost a third of your day in bed. Quality sleep helps the mind and body like nothing else. We recommend serta if you are looking for a new mattress.

My wife and I used to sleep on an old mattress that guaranteed a spring in the chest or back nightly. We purchased our Serta Perfect Sleeper Freeport Eurotop Queen on a whim. Our neighbor purchased one and was raving about the quality of sleep that she received. I was skeptical and worried about how myself and my wife were going to adjust and if it was really worth the price. However, I guess anything is better than a spring in the back right?! It was delivered, setup and that night, my wife and I got the most amazing sleep ever! Usually we would wake up several times a night due to discomfort, but not with this Serta mattress. If you are as skeptical as I aforementioned, trust me, give it a try and you will be amazed at the quality of rest. We are Serta customers for life! ~Dave from TN

The mattress is very supportive without feeling stiff or board like. It molds to your body allowing a comfortable sleeping experience. From the second you lay down your body immediately relaxes. It's very difficult to purchase a mattress. Going from store to store and laying down doesn't always give a realistic experience. And it's obvious from the market and industry, it's impossible to compare apples to apples. In the mattress industry it's always apples to oranges! It's critical to purchase a trusted name product and deal with a business with a good reputation that will allow returns no questions asked if not satisfied. I purchased from QVC after watching the hour long TV presentation 3 times over a one year period. Their satisfaction and return policy, in my opinion, is unprecedented. I couldn't be happier with my purchase and anticipate many years of great sleep. Next time I need a mattress I won't have to look any further than Serta and QVC.