Give this mattress some time
Initially, I was concerned because I was experiencing some back pain which I thought might have been due to the switch from a pillow top to this memory foam mattress. However, after a few days, I did not experience the pain or discomfort anymore. I can say that this is still a very supportive mattress without it feeling too firm or hard. The memory foam is a nice feature as it almost allows your body to meld into it after a bit. As far as support and comfort go, I really do recommend this mattress. The only downside is the cooling technology. I'm not sure I notice any difference as far as temperature regulation goes from my old mattress. Overall, while I'm not floored by this mattress, it is comfortable and has not worsened my sleep.