My husband purchased a king sized mattress by Sealy online two years ago. After only 2 months the pillow top began to compress. We called the company and they sent out a representative who confirmed the depressions in the mattress were abnormal. However, the company would never do anything as far as replacement. After two years and many a backache, I convinced my husband to go mattress shopping once more. We went to the Bedroom store and were greeted by the most knowledgeable and friendly representative. He listened to all our issues and introduced us to the iComfort mattress. We couldn't be happier! This mattress is cool and comfortable. It has surpassed all our expectations. We are very pleased with our new mattress and with the experience at the Bedroom Store!