My boyfriend had bought this mattress just before we started dating so it was brand new and I had no say in it. For him it’s great he loves it but he sleeps on his back , I don’t, so it not comfortable for my bony (yet curvy) frame. It hurts my shoulders and my hip sleeping on my side it barley gets cushiony when my body heat heats the mattress up I toss and turn because I can’t get comfortable. The pillows that came with it are awful too they hurt my neck , it’s like using 3 pillows at once so unless you have a long neck good luck getting comfortable. How ever the one nice feature of the bed I do like is that I can raise the head and feet, so good for if I do sleep on my back when I’m sick - makes it easier to breath with a sinus infection. But wish it had a pillow top for comfort for a side sleeper like me.