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Ratings & Reviews

Ratings & Reviews

Overall Rating

Authentic Reviews

Quality, firm but comfortable mattress

June 28, 2019

SpaceMonkeyMC
Austin, TX

The product looks great and the build looks and feels quality. That's what you'd expect from a name like Serta. I found the mattress to be really firm. In fact, I didn't even feel like I sunk into at all when I was on top of it. It was like a leaf on water, just floating there. I probably would prefer it to be slightly more giving, but firmness is preferable to being too soft. I have lower back problems and the firmness seemed to help keep my back and hips nicely in-line. It's easy to rollover and to get up from the bed because you haven't sunk down into the foam. The biggest drawback was there's a good amount of motion transfer compared to our other mattress, a mattress-by-mail memory foam. But, I do prefer the Serta to the other mattresses we have owned. Also, another bonus is that there wasn't really any smell out of the box. Other mattresses may need you to air it out for several days or a week.

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1 week

Cool comfort

June 30, 2019

Thehappylittlelady
Whitehouse, TX

My Serta Hybrid 10 inch Queen mattress arrived compressed in a decent sized box. It was easy to open and they even included a safe razor to open it easily. It unrolled and expanded immediately, we used it that night and it was fully expanded by the second night. It is so comfortable, it relieves pressure points, aches and pains for both of us. I have not woke up hot or sweaty since we switched to our Serta Hybrid. I sleep more soundly and have to reposition much less often. I gave a four star on quality only because one spring seems to have caught in the foam and gel layer when it was compressed and it pokes up noticeably. Otherwise this bed is perfect, its just firm and soft enough for both of us. It stays hot in East TX, and I cannot remember ever staying cool all night. I was so used to it I didn't realize how much it had impacted my sleep until we got our Serta Hybrid. The hardest thing is leaving the bed in the morning, it effectively relieves pressure points and makes me want to crawl back in bed as soon as I get up.

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1 week

Love this mattress!

July 1, 2019

EmilieD
Austin, TX

This was my first time to buy a mattress in a box and I was pretty skeptical when it arrived. The box looks pretty small and it is not that heavy for having a queen sized 10 inch mattress inside! The set up was easy to follow and it even comes with a little tool to cut the plastic open so you do not have to worry about accidentally cutting the mattress with scissors. It expanded to full size within 20 minutes, I was shocked. I am very impressed with the quality of the mattress. The memory foam is a nice deep layer of soft foam that shapes around your body. I am a side-sleeper so it is really nice. It is supportive and firm while at the same time it is soft and comfortable. In the past, I have never known what to tell the salesmen at the mattress store when they ask me what kind of mattress I like best, now I know, I love this hybrid memory foam. I sleep like a baby on it. My husband and I both fit very comfortably on the queen size. The mattress is airy and light, it has kept us cool during these warm summer nights. I would highly recommend this mattress to anyone looking into buying a new one, it is great!

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1 month

Best sleep I've ever had.

July 3, 2019

Winter
Kentucky

I love everything about this bed. When I ordered a Serta hybrid mattress, I didn't fully know what to expect when it came to packaging and how amazing this bed would be. I've always heard great things about Serta and ordering beds online has become more of a trend in recent years, so, when it was time for a new bed, I decided to order the Serta 10 inch Hybrid mattress. When the box came in, it was a bit heavier than I expected, so be aware that you may need help setting this bed up if you can't do heavy lifting yourself. That's no downside by any means, but it's something to be aware of before buying. Anyway, the bed is amazing. I can't say that enough, honestly. I could lay in this bed all day without any problems, other than being completely unproductive. This mattress is the perfect mix of firm and plush, making for a perfect night's sleep.

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1 month

The best of both worlds..

June 27, 2019

Gorgeg
Pell City, AL

This past year we went through several very uncomfortable mattresses.. The first one we purchased was too soft (you'd literally sink to the bottom of the mattress).. Then the second mattress was too hard (it was like sleeping on a rock).. Finally, we decided to drop the cheaper no-name brands and go with this.. Serta is a household name and well known for having great quality sleep products, so we figured we'd give this one a shot. This mattress has a firmness level of about medium which is what we both preferred.. Delivery was incredibly fast and, unlike our old hybrid, this mattress puffed up to a full 10".. First night of sleeping on this was heaven.. It is incredibly comfortable with just the right amount of softness.. I'm a little on the heavier side so there was the tiniest amount of give to fit the contours of my body, but it definitely didn't sink or make me feel like I was crawling out of a crater the next morning. This mattress also doesn't sleep hot like the other memory foam mattress we had which is a plus for me because I hate waking up hot and sweaty. At first I was a little hesitant with this, but I was pleasantly surprised and so far I am very happy with the quality and how well I am able to sleep on this mattress. If you're looking for a hybrid that is firm enough to hold you up but soft enough to keep you cool and comfortable, this is really an excellent choice and will give you the best of both worlds..

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1 week

Slept Like A Baby

July 11, 2019

TippyTara33
Millville NJ

I have never felt so much comfort from a mattress before until sleeping on my new Serta Premier Hybrid Mattress.Due to back injuries I had trouble sleeping.I have now officially found the one mattress that fits all of my needs.Serta Hybrid Mattress is made up with the finest designed materials to give you the ultimate sleeping comfort.It is made up with two elements to contour your body.One is the top layer Temp-Active Gel Memory Foam that is infused with millions of gel beads that shape your body for ultimate comfort.The other is the bottom layer Hybrid Coil Support which is made up of 800 individually.wrapped coils that help balance the support aspect for the perfect balance of comfort and support.When laying on the mattress,the top layer curves to your body while the bottom one support the top so you don't sink in.It is also made with breathable materials to enhance airflow.This helps move the heat away from the body.What's really amazing is that it's not only made in America but comes with a 10 year warranty.As if the best quality of sleep comfort isn't enough,you get knowing that the long lasting quality is there as well.I have never felt better getting up in the morning as I do now.My body and mind feel well rested.I didn't know what that felt like until now.It's amazing what a truly big difference having the right mattress can make.I feel like a whole new person,couldn't be more pleased by the comfort and quality.

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1 month

Loving My New Serta

July 2, 2019

DIYer
Shenandoah, Va

I read mixed reviews about this mattress, so I was concerned that it may be too firm for me, but it turns out it is right in the middle between firm and plush. Exactly where I need to be. This is not my first memory foam mattress, but it is much softer and contours to my body much better than the memory foam mattress I was using. The coils seem to provide the support I need, but the gel layer on the top makes it to where it is still comfortable. You will not sink too deep in like you may do with other memory foam products that are too soft and not able to provide the stability this mattress provides. I have back conditions that cause back pain and I have noticed that since I have switched to this mattress, my pain level in my back has decreased. For me, this is better for my back than the mattress I was using. I was pleasantly surprised because I was worried about the mattress feeling hard or stiff, but it is contouring and comfortable. It also has not caused heat buildup for me which has happened with the other mattress. It is a lot heavier than the memory foam mattress I was using despite it being 2"thinner, so you may need two people to help set-up. Also, I would suggest opening it up on your bed because as soon as you start to remove the packaging it will start to inflate quickly, it would be a good idea to have someone there to help keep things in order while you continue to open the packaging. Overall, I am extremely satisfied with this mattress and would highly recommend it to other people in the market for a new mattress because this mattress provides the type of support needed to help alleviate some of my back pain and I find it to be extremely comfortable. Also, it comes with a decent warranty, which goes to show that the types of materials used to create the mattress are meant to last.

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definitely recommended

June 27, 2019

sakura77
Orlando FL.

This is the most comfortable mattress I've ever slept on. I install it by myself and there was no bad odor upon unboxing. The mattress reached the full 10" size as soon as i took off the plastic. It is very firm, and hands down the most comfortable bed I have ever slept on. You do not sink into it, like memory foam, but rather float on top of it as it cradles your joints in a very supportive manner. You cannot feel your sleeping partner moving in the bed at all. I really love this bed. Definitely recommended to those who has having backaches.

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1 week

.best mattress ever

June 27, 2019

Renee393
Spindale nc

This is by far the best mattress I have ever laid on. Now I will be investing in a king size mattress. I slept like a baby and ended sleeping more than I normally do. I will definitely recommend this to everybody.

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1 week

So comfortable

June 30, 2019

Robyn976
Pahrump, Nv

I think this is the most comfortable mattress I've ever owned. As soon as I opened it, it puffed right up. Having a good mattress has made such a difference. My old mattress was in bad shape and I couldn't sleep well and I'd wake up sore. Now I sleep soundly and wake up feeling well rested. I'm also not sore when I get up. I would highly recommend this mattress.

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This Serta Hybrid 10 inch is amazing!

July 1, 2019

Keithsria
Chesapeake, VA

First off I love the fact that it’s a mattress in a box so it was very easy to get into my house and bedroom. It doesn’t take long for the mattress to form from being in the box. Since I have been sleeping on this mattress I have gotten a much better nights sleep. It’s comfortable, soft, and just the right amount of firmness. I love that its made with gel memory foam and it contours to my body. It helps with my back a lot and I wake up well rested now without any back pain. This mattress is just what I needed and I’m very happy with it! Best mattress I have ever slept on!

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Comfortable, convenient, mattress in a box

July 1, 2019

GeoffCPR

This mattress was selected because getting a conventional mattress into my 3rd floor bedroom up small, 100+ year old stairways seemed too daunting a task and the measurements just didn't allow for it without some major inconvenience and contorting. The boxed packaging made my task a breeze. Within minutes the mattress was at about 75% to it's full height. I waited a night to sleep on it, even though the packaging said it can be slept on immediately. By the 2nd day the mattress was fully expanded and I've now been sleeping on it for over a week. It's a very comfortable mattress, but if you need a lot of support (I'm 6'3, 220 lbs) it may not provide quite enough support for you. I've found that it's just a little bit soft for my liking, and I'm waking up 1-2 times a night to change positions to get more comfortable. As far as mattresses in a box though, this is the best one that I've been on. If you need the convenience of the packaging, this Serta Hybrid 10 inch can't be beat. Overall I'd give it a A-/B+, and I'm very very picky about mattresses. If you like a semi-firm mattress, this is definitely for you. I'd describe it as firm, but not incredibly supportive.

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1 week

So comfortable and cool!!!

July 3, 2019

Neil1
Broomall, PA

I had been sleeping on the same mattress for almost 14 years before I got this one. It is the most comfortable mattress I have ever owned. It's the perfect firmness - not too hard and not too soft. Also, my wife and I seem to have different body temperatures so we always mess with the covers but when we slept on this mattress, we both felt the right amount of cool. I would definitely recommend this to others and consider this mattress in the future when I am ready to replace the other mattresses in my house.

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1 week

Excellent

July 3, 2019

NeekNeek80
Moreno Valley,CA

I love this. I’ve been having problems with my back for a while but this has help tremendously.

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1 week

Best sleep!

July 3, 2019

pem40
Austin, TX

I am so happy with my mattress and how comfortable it is! It’s the first time I’ve never had to put a topper on a mattress.

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1 week

The best mattress I ever slept on

July 6, 2019

Sunshine90
Denton, MD.

This SERTA HYBRID 10 inch Memory foam mattress is perfect for me, I feel like Goldilocks when she slept in baby bears bed, not too soft, not too firm, just right. As soon as I got my new mattress I threw my old one out, because my old one was noisy and squeaky and the springs were sticking out, which made it uncomfortable and made me sore. My new Serta Hybrid doesnt have that problem because of its memory foam and coils, it does make any noise, so I can sleep in peace when my husband wakes up to go use the bathroom in the middle of the night, it helps relieve pressure and has full body support and a enhanced cooling gel so I can sleep very cool and comfortable.

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1 week

A little firm

July 8, 2019

Sdole
Wichita, KS

When we first received the bed we were pleasantly surprised how small the box was and how it came so well compact. It really made for easy set up. We also really loved the instructions and the letter opener to open the packaging. Brilliant! The bed opened up easily and was very simple to set up. We let it set a few hours to make sure that it was able to return to it's original form before sleeping on it. The first night we both decided it was a little firmer than our previous bed and may take a little getting used to. We adjusted out pillows and have been sleeping much better sense then. It is nice how it has memory foam and springs. It really helps to keep you comfortable. I am pregnant and have been sleeping well on the mattress. It is a medium firmness bed so if you are looking for a soft bed that would not be for you. Overall I would say we are satisfied and will continue to sleep comfortably for a long time on this bed.

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1 month

Wonderful product

July 13, 2019

Joye31
Lexington KY

Have you ever slept on clouds? Well this mattress is a piece of heaven. The easy setup. The durability and softness of it is excellent. I waited 48 hours after taking it out the box to sleep on it. Giving it enough time to get to the full capacity. I've had the best night sleep the first night I slept on it. To say it is a good product is an understatement.

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1 month

Wow

July 14, 2019

emilyjeans
Crown Point NY

I received this mattress in the mail I was very surprised when I saw the box it was in. A mattress all rolled up I was surprised but it came out and fluffed right up. It was very comfortable I would definitely recommend.

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1 month

I love this mattress!

July 15, 2019

MissLady
Michigan

I have had this mattress for a month now and my back thanks Serta! I’ve had back issues for years and I have less pain and wake up more refreshed and rested. The mattress has the perfect amount of firmness without losing comfort and softness. It was easy to assemble, as soon as we took it out of the shipping box and wrapping it just fluffed up. You do require two people to lift it into place as it’s heavy. With the summer heat I thought it would make me sweat but it was surprisingly cool. I would recommend to anyone who wants a luxury mattress without compromising comfort.

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1 month