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Ratings & Reviews

Ratings & Reviews

Overall Rating

Authentic Reviews

Great mattress!

April 15, 2018

Seramamama13
Burton, MI

Pros: soft, supportive, conforming, limited motion transfer, memory foam hybrid, tall mattress Cons: cooling technology, doesn’t work as well with a mattress protector, doesn’t work for extremely thin people. The Blue Fusion 1000 Plush Pillow Top mattress is the nicest mattress I’ve ever owned. It is extremely soft yet very supportive. As someone who suffers from back and hip pain, this mattress provides enough support and softness to keep me comfortable. I don’t wake up with my arms or legs going to sleep either. We are currently using the mattress on a platform bed frame instead of the boxspring as the boxspring was damaged by the delivery company. Overall, this is an extremely tall setup, I couldn’t imagine using the box spring with this raised platform, we wouldn’t be able to get on the bed. The mattress itself is 16”, so you’ll have to be sure to buy sheets that fit deep mattresses. There are many things about this mattress that I like including the fact that it is so soft, comfortable, and supportive. But, there are a couple things I’ve decided that I don’t like while sleeping on this mattress. Since I plan to have this mattress for at least 10 years I did buy a zip up allergy mattress protecter case. The mattress is much more comfortable without this on. I think there’s too much tension across the mattress with it on and you don’t sink as well. That being said, as a very thin woman (under 100lbs), I don’t exactly think I weigh enough to get the full conforming comfort from this mattress. However, my husband says is the best mattress he’s ever slept on. He finds it extremely comfortable and conforming. Another aspect that kind of took me by surprise is the cooling effect. I freeze year round, and while sleeping on this mattress I can’t seem to keep warm. Usually mattresses have a warm spot where you lay, I do not find this the case with this mattress. I seem to wake up cold a lot. But again, for those that get warm this would be fantastic. My husband finds the cooling effect to be an invaluable aspect of this mattress. Even though this mattress has a couple things I don’t like, it is extremely nice. Additionally, I like that I don’t wake up when my husband moves around, there’s not much motion transfer. We both are getting way better sleep than we’ve ever had because of this mattress. All in all this is a really great mattress. It’s plush, comfortable, supportive, cooling, and provides a great night of sleep. I would absolutely recommend this mattress.

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1 month

EXTREMELY Comfortable with EXCEPTIONAL Customer Service

May 29, 2018

RebeccaM1527627318

I am extremely impressed with the quality of this mattress and the exceptional customer service. The last mattress I owned was a Queen size. We decided to upgrade to a King and found that Serta.com had great financing options! We went to a local furniture store to lay on some Serta mattresses and found our perfect one! This bed feels like you're sleeping on a cloud! I feel refreshed and have NO aches and pain when I wake up in the morning now! We used to sleep with a million pillows around us to try to get the right support we needed, but now this mattress does it all for us! All extra pillows are now officially gone! Serta.com had such a great financing offer, I decided to ordered online. I had a couple questions, so I called Serta.com customer service. The customer service rep on the other end of the phone was UNBELIEVABLY nice and helpful! She went above and beyond any expectations I had to make sure we were satisfied customers! She went as far as to voluntarily offer us deals that were not listed online! The purchase experience and the product itself was an incredible experience and I would highly recommend Serta.com to anyone looking for exceptional customer service and quality product!

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Overall Rating

Feel like I’m sleeping at a hotel

August 25, 2018

KS1535163603

Pros: Soft, supportive, motion isolation, quality materials. Cons: Time to get used to feel and break in. Me: 107 lbs, side sleeper and sometimes back, tailbone injury several years ago. I loved my previous Spring Air innerspring full size mattress, but after 11 years of my husband and I sharing this bed, it was worn and time for a bigger size. That company wasn’t available at our local store and we went with Serta because of its track record. We originally chose the iComfort Hybrid Blue Fusion 200 plush, but after 1.5 months I woke up with back muscle pain every day from day one. I’m 5’2” and 107lbs and was not sinking in enough (definitely feels like sleeping on top of the bed) which is what I thought I needed for lasting firmness, but pain was too great. We switched to the 1000 Plush Pillow Top and so much better! Now I feel like the bed gives me a light hug before I fall asleep. Going from innerspring to Hybrid, mainly the memory foam feel, takes some getting used to, but it I love the fact that my husband (175lbs 5’ 10”) doesn’t wake me up when he moves or I don’t sink into his side because he’s heavier than me like I did with our old innerspring. Overall feels like a hotel bed, supportive, but still a slight bouncy feel.

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Overall Rating

What a mattress the first night was like sleeping on a cloud so far I've had it for almost a month still sleeping like a baby

March 27, 2019

CarolynJ1553716583

I have never owned a Serta this was my first one it will not be my last one. I plan to get me a queen next for my guest bedroom

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Overall Rating

Very comfortable and reduced my back stiffness in the morning

June 10, 2019

ChristineR1560174869

I have only owned the mattress for three weeks, but so far it has exceeded my expectations. My old mattress was around 15 years old and was an innerspring mattress. My husband and I shopped around for mattresses and kept going back to this hybrid mattress. It seemed to be very comfortable with an adequate amount of support. It was a good decision. I have slept much better at night. I can no longer feel movement in the bed when my husband turns over at night. The mattress is very comfortable but not too soft. I'm a side sleeper and this mattress has reduced the amount of back pain/stiffness that I tend to feel in the morning. I also feel much more rested in the morning. The only negative thing I experienced was this mattress set was about 4-5 inches taller than my old mattress set and it made getting into and out of the bed difficult for me since I am a little over 5 feet tall. For a delivery fee, I was able to exchange the standard box spring for another box spring that was 4 inches shorter. That made a big difference. I wish I was aware of the two different size box springs at the time of purchase. Overall, I would highly recommend this mattress.

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Overall Rating

mattress gets to hot but otherwise feels good.

June 29, 2019

GaryK1561819120

My last mattress did not give me the feeling as if it was heated. This one seems to have a heating pad.Also if one lays too close to the edge you have the feeling of rolling out of bed.

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Overall Rating

So comfortable and soft!!!!

April 23, 2019

ScottH1555990632

This is the most comfortable mattress I have ever had or had the privilege of sleeping on. It hugs you body just right to give you that perfect undisturbed night sleep that everyone is looking for. With the combination of the adjustable bed frame this is the best purchase of have made for the bedroom, I would absolutely recommend this product to anyone that is looking to have a great night sleep.

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Overall Rating

True Comfort

January 18, 2019

DaleH1547839674

We really like this bed so far. We have slept on it for two nights now and we are loving it. The adjustable foundation on the split king makes it possible to find your personal comfort zone with no pressure points. The plush top is also a big plus as it adds to the comfort. We also love the massage feature! You will find it hard to stay awake when this is on! We had an adjustable air bed that was fairly comfortable but our new bed with the adjustable foundation far exceeds it. I have enjoyed two nights of quality rest and I'm certain there will be many more. The only downside is the foundations are very heavy. (There are 2 XL twin foundations on a split king). It definitely requires 2 strong people to install them. The installation instructions reflect that information clearly. You will not be disappointed with this Bed!

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Overall Rating

Absolutely love it

April 28, 2019

KellieW1556416665

I don't toss and turn as much. My hip doesn't hurt the next morning. I can't feel my husband move in bed next to me.

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Overall Rating

Extremely Comfortable Mattress

December 12, 2018

TimE1544585851

I have gotten up every morning for years with a slight backache, which I was attributing to age. However, beginning with the first nights sleep in my SERTA iComfort Blue Fusion 1000 Plush Quilted Pillow Top Mattress this aching was gone! The mattress is extremely comfortable and I love the combination of the mattress with the Essentials III Adjustable Base.

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Overall Rating

Sleeping Better and Loving It

October 24, 2018

AmberF1540344100

I recently purchased the iComfort Hybrid Blue Fusion 1000 Plush Pillow Top Queen Mattress with the adjustable base. I absolutely love it. I love the cooling activity. I no longer wake up covered in sweet. My back and hips also no longer hurt in the morning. I am also enjoying the adjustable base. I am still trying to sleep under zero gravity but with being a side slipper I find sleeping flat is still best for me. However, I recently had a cold and loved being able to raise my head. All in all I am very happy with this purchase. I had a normal mattress with box spring before so I am very happy I purchase the Hybrid and would recommend to anyone to purchase the Hybrid as I feel like you are able to have the best of both worlds.

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Overall Rating

I-Comfort 1000 Blue Max Plush

March 11, 2019

CheriT1552324609

This is absolutely THE BEST mattress you could possibly purchase. Very comfortable for a perfect night's sleep. I would highly recommend this mattress and box springs. Firm but not too firm, wonderful mix of support and comfort. I am super picky about my mattress and I searched for a long time before finding this one. I'm totally in love with it. You won't be disappointed with this investment.

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This will absolutely be the best mattress you ever slept on, it is unbelievably the most comfortable mattress I've ever slept on!

May 21, 2019

WARRENR1558452270

This mattress is so good you WILL fall asleep fast, when your partner gets in you won't even feel them!

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Overall Rating

Forever a Serta customer.

June 7, 2019

TrystonB1559875966

To give you some background I use to work for Serta.com and probably sold some you your mattresses. I put the money where my mouth is and actually purchased a mattress and adjustable base. My girlfriend who has pinched nerves was able to find relief almost a couple nights in on the mattress. The cooling technology works great in the hot/humid summers of Ohio. I’m a straight shooter so I will be honest. I loved the company and I love the mattresses. Thanks for providing my family and I good night sleeps to come. P.S. ask for Sidney he will get you in the right bed.

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Overall Rating

Comfortable

February 11, 2018

Anthonyzwife
Cynthiana, IN

Very comfortable bed. Could use a little more support but I love our bed. Could stay in it all day lol. Definitely recommend for anybody looking for a nice soft comfy bed. We love our serta!!!

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Length of Ownership
1 week

blue fusion plus only way to go

August 31, 2018

NevaW1535737047

I have tried other mattresses and I have to tell you this was my final and best choice. With back and neck surgical issues and a body full of arthritis this was my final choice. Dont go cheap. This was a very high quality and most comfortable mattress with a great 10 year warranty. Highly recommend this one

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Overall Rating

Best Mattress Ever

January 10, 2019

ChipH1547164766

Very very comfortable mattress. Side sleepers. Best sleep ever staring with the first night.

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Awesome Mattresses!!!

February 15, 2018

Aja3ez
Gary, IN

I received the Serta Blue Fusion 1000 Plush Pillow Top mattress set. First of all, when I received them, I didn’t know they were going to be so thick and plush. After setup, I tested them out. I was in complete awe of how comfortable the mattresses are. They are not only comfortable, the pillow top is cushiony and soft. The mattresses are so comfortable I really didn’t want to get off of them. They seem to conform to my body which made for a wonderful night’s sleep. I really needed new mattresses and these definitely didn’t disappoint. Best night’s sleep EVER!!! Love them!!!

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1 week

Best bed ever.

February 17, 2018

LisaS
Hammond, Indiana

I think I might be in love with this bed. It is the most comfortable bed I've ever slept on. It is super soft and feels like I'm laying on pillows. Now yes it's soft but still provided excellent support. I'm able to fall asleep and get comfortable fast on this bed. It is made very well and is of great quality. There is also straps on the site of the mattress to make it a bit easier to move. It is a heavy bed so it's high quality. This bed also has cooling technology which makes it even easier to get a good night's rest. So overall this bed by far is the best you can get. I'm very happy with my new bed.

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1 week

Absolutely Impressed

February 20, 2018

KayD
Charlotte NC

Amazing! I can't put into words how much I have truly enjoyed this mattress. The comfort and softness of this mattress is truly like getting into and sleeping on a cloud. The pillowtop is perfect and the quality is truly superior. I am one who tries at least a dozen mattresses before I buy one and this one is perfect. Don't hesitate one bit in purchasing this mattress. Sleep is so vital to our core health and you will see the benefit of a sound comfortable sleep. I no longer wake up tired and restless or with any back aches.

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Length of Ownership
1 month