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Ratings & Reviews

Ratings & Reviews

Overall Rating

Authentic Reviews

I love Serta!

July 6, 2018

SandraB1530838314

I love my new Serta Mattress! I come from another country where Serta mattresses are imported and compete really well with the good quality national brands. This is how I know about Serta. Being in the United States and with the idea to buy a good mattress, I did not have doubt to choose one Serta. I have always liked the innersprings mattresses so I found Serta combines them with memory foam in some of the mattresses (hybrid) plus the gel memory foam. Serta means to me Quality and Comfort. Buy a Serta mattress is to have invested in my physical, mental and emotional health because if I can sleep deeply and rest well, I will wake up recharged, ready to begin the day full of energy. I was sleeping on an old mattress and I had back pain in my lower area, besides to sweat during the night even in winter. With my new mattress (Serta) it is past history. If your are planning to buy a mattress, I really recomend you to buy a Serta Mattress. I am happy and in love with my Serta Mattress!

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Overall Rating

A perfect night's sleep!

July 15, 2018

JeffD1531671947

My wife and I purchased this mattress after years of sleep discomfort on a "non-Serta", queen mattress. At the time we thought we were getting a good deal at a "mattress specialty" store and felt as though the sales person was just trying to meet his quota. The mattress was good for a year or two. And then our sleep patterns started to change which made us feel sluggish and cranky. We thought it was just us getting older and didn't think it was the mattress because we paid a lot of money for it. 6 years later, we decided we should try a king sized bed to see if that would help. We tested 20 or so mattresses and the Serta iComfort was the most comfortable for the both of us. Our sales person at the locally owned furniture store was awesome and gave us a great rundown of all the mattresses features. We also loved the fact that it promoted cooling since my wife says I am like a furnace at night. But the best part is...we now have a larger, more comfortable mattress for less money we paid for a queen mattress 6 years ago. I am now reviewing this mattress 1 month after we purchased it and I have to say, we feel young again. The iComfort is so comfortable we feel like we are catching up on missed sleep. I cannot tell when my wife turns over or moves ever so slightly which is great since I am a light sleeper. We actually have that, "i don't want to get out of bed ever" feeling. We highly recommend this mattress to those who like a firm feel, with a soft embrace of slight memory foam. This is an A product and we are so glad to have pulled the trigger on this one. Well done Serta! Well done.

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Overall Rating

I really love Serta mattresses!

September 15, 2018

TinaH1537040177

This is only the 2nd Serta mattress set I've ever owned. Due to budget restraints through the years, I wasn't always able to purchase what I wanted for what I needed. For the last 5 years, I was sleeping on an old mattress. I don't know what it was as it was in my parents' home but it would never have been my first choice if I'd had a say. When you have springs you can feel and sagging that doesn't bounce back and every morning it feels like a chore to roll out of bed, it's past time to upgrade. I really like the Blue Fusion 100 but I don't love it. After 2 weeks, I do sleep better but I have found that the memory foam doesn't seem to be as thick as I thought it might be so it almost feels too firm. I do still have a few body aches but not nearly as bad as before and after a few good stretches, those aches subside quickly. I think that comes from being able to finally sleep well and once I'm in a comfy position, I don't move so my joints get stiff. I almost decided on the Plush version but I'm not a fan of pillowtop mattresses though I'm thinking it might've provided just the right amount of extra cushion to decrease my body aches even more. If you had a hybrid mattress that fell in between the firm and medium without a pillowtop, I would've bought that in a heartbeat. I know the Blue Max 1000 Cushion Firm might have been the way to go but that was not in my budget. There's always next time :). Overall, I know I made the right decision to buy a Serta.

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Overall Rating

Do not buy this mattress: I-Comfort Hybrid Blue Fusion 100 Firm

October 28, 2018

KevinL1540767488

I purchased a I-Comfort Hybrid Blue Fusion 100 Firm mattress on Sept. 1, 2018, but it wasn't delivered until Sept. 17, 2018. Immediately after getting this mattress I was impressed with it's comfort and support. However, after two weeks, I started having lower back pains while sleeping and hip pain after rising. I was taking Ibuprofen to help me sleep. The vertebrae in my lower spine were grinding against each other causing me great pain. It got to the point that one night while trying to sleep on my side I put my fist to the bottom of my spine and pushed in on the sore area and felt the vertebrae click and slide back into place, easing the pain. This has happened several times. After using the mattress for only THREE weeks I spun it around hoping to have some relief, but that didn't help. The mattress has caved in so much it's like sleeping in an open hot dog bun. I have to climb up and over the edge to get out of bed. I have found that sleeping on the very edge, where the mattress is stronger helps somewhat. The retailer where I purchased the mattress is temporarily closed so I can do nothing about a refund or return.

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Overall Rating

BUYER BEWARE!! SERTA DOES NOT STAND BEHIND THEIR WARRANTY!!!!

November 14, 2018

DA1542217947

After 3 months of sleeping on this over $1000 mattress, one side of mattress lost its firmness!! If you get too close to the edge of the bed it gives out and you will roll right out of the bed. Called place where we purchased it and they sent out a company called Precise Mattress Inspection!! They are a total joke!! Also, beware of them!! The notes he wrote on the inspection were NOT what we said. Serta denied our claim because of this inspection. Called Serta and they will stand by the inspection because the pictures didn't show an impression!!! Well, come and lay on it then tell me there is nothing wrong with it!! Pictures don't show the frimness gone!! Very very disappointed in this mattress and the way Serta is handling this so called inspection!! We DO NOT recommend this mattress to anyone!!

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Overall Rating

iComfort Hybrid

May 16, 2018

AngelaY1526435658

The iComfort Hybrid is an amazing bed! I've been having the best nights sleep! I couldn't have asked for a better bed. The price of the mattress was reasonable and it's the best purchase I have made.

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Overall Rating

AMAZINGLY COMFORTABLE!!

January 5, 2019

CalebP1546662540

Crazy how laying on 50 mattresses you'd think they would all start to feel the same. But when I laid on this one. It was just instant relaxation. Sleeping much better now that I have this Serta mattress! Thanks Serta!

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Overall Rating

This is our favorite

January 15, 2019

GaryF1547595209

My wife and I generally disagree about how firm or soft we want our bed but when we purchased our first IComfort Hybrid, we were sold! With our previous purchase of this style, we have not had trouble with indentations or soft spots, we don't disturb each other when we move around in our sleep and we don't have trouble returning to sleep after being awakened unexpectedly. We love Serta and have for years!

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Overall Rating

Well Made!

February 26, 2019

JodiD1551193166

My husband and I are so pleased with our new bed.! We have went through 6 mattresses in 7 years. (Sleep number, beauty rest, Ghost bed, Temper-pedic, ECT!!!) You name it we tried it! It was a constant nightmare. One day I was in JC Penny and came across the blue fusion 100 Hybrid firm bed, I wasn't looking but decided to try it. I felt amazing and thought it wont last as all the others didn't. I brought my husband back and asked his opinion and he felt the same. We decided to try "once again" this mattress. I have it for a month and WE LOVE IT!! I've never written a review for a mattress before, I JUST HAD TO this time. We are on the larger side and both have pretty bad back problems. Neither of us wake up in any pain and sleep amazing!!! The best part was it was a great price. I would highly recommend this mattress. Thank You Serta for finally giving us a goodnights rest!!

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Overall Rating

Best sleep ever

June 11, 2018

Groomclan
Texas

This bed is awesome. I’ve had it for about a week. My husband and I both have back problems and have been waking up often during the night. We both have been sleeping all night on the bed. My back and shoulders hurt less now. I also don’t wake up sweating like I did with my old bed. I highly recommend this bed.

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The Best Christmas Present Ever!

February 11, 2019

PamelaS1549925347

Wow my husband and I was asked by his lovely mom if we would like a bed for Christmas! She noticed we were always complaining about our bed, how bumpy it was and so uncomfortable, we were having back pains and since it was over 30 years, she thought it might be a good idea to get a new one. So we picked it out, I almost fell asleep on it while we were still in the Store! This is the most comfortable bed I ever laid on. My husband will get in the bed and I can’t feel him climbing in, the bed doesn’t move at all, like our old bed. I can turn on the head vibration on and just feel my stress and tension leaving my body. It’s absolutely heaven! I’ve told everyone about it friends and relatives and neighbors, I feel like a walking commercial sometimes! I really recommend this bed and I will always buy SERTA from here on out!

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Overall Rating

THE MATTRESS MET MY APPROVAL IN APPEARANCE AND COMFORT LEVEL

May 24, 2019

JOHND1558663296

AFTER SLEEPING ON MY NEW SERTA FOR THREE WEEKS IT HASN,T DISAPPOINTED ME IN THE SLEEP COMFORT. IT WOULD HAVE MET MY TOP RATING EXCEPT I NOTICED THE TOP FABRIC STITCHING PULLING LOOSE IN SOME AREAS. OTHERWISE THE QUALITY APPEARS EXCELLANT. THE NEW HYBRID CONSTRUCTION PROVIDED A MORE COMFORTABLE FIRMNESS THAN MY OLDER MATTRESS.

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Overall Rating

Finally a good nights sleep..

July 25, 2019

JaimeP1564026962

I really love the iComfort Hybrid Blue Fusion 100 Firm Mattress. We went mattress shopping at Macy’s to test a few out and I’m so glad this one caught my eye. My last mattress claimed to be firm but was plush and made my back pain worse than what it is. I would wake up every morning and be in so much more pain. I am so happy that I am finally able to get a good night sleep. My wife says it’s like sleeping on a cloud. She would wake up with neck pain as well and we’re both much happier with this Serta Mattress. She would wake up many times throughout the night and Now she sleeps through like a baby. I’m not even kidding you. It’s amazing what a bed can do for you. Highly recommend this Mattress if you like the firmness. It’s not too firm, just right..

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Overall Rating

I am now a "Firm" believer in a firm mattress.!

February 23, 2018

patsfan
North Carolina

For the majority of my life I have slept on a medium to soft mattress. Being a larger male I contributed my aches and pains every morning to a lifetime of playing sports and let's face it, my age. Until now. This mattress was a shock to me. The first night I slept on it my immediate reaction getting into bed was how it didn't dip or depress from the weight of my body. While feeling soft it gave me tremendous support. That support didn't feel "hard" or "stiff" as I expected. I still felt the softness of the mattress but with the added support to keep my body from sinking into the mattress. I woke up with no discomfort. No aches or little pains in my back as I have had for years. The real test was my wife. Her first reaction was to consider a mattress topper as she felt this would be too "hard" for her. But she gave it a few days and she reluctantly admits she too feels so much better in the mornings. She didn't buy the topper and feels no need for it now. The mattress is well made with tight stitching. Even though this mattress is firm it has the softness of a luxury mattress. I'm a firm believer in you get what you pay for and can honestly say you will appreciate the quality of this Serta mattress. The mattress has a depth of approximately 13.5". Combined with the boxspring height of 9" you have a total height of 22.5". Keep this in mind as my wife immediately noticed the height difference from our old mattress. Overall the quality and value are spot on with this set. I have had more expensive and less expensive sets over the years but this one tops the charts for me and happily my wife as well.

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Amazing Mattress!

February 15, 2018

naffy
Gastonia, NC

First of all, I'd like to say that I absolutely love the color of this mattress. It's a nice navy blue. This mattress is very comfortable. I like something that isn't too hard on my back but also something that isn't too mushy and soft. This is in between. There is good support. Even when I sit up right, it pushes my legs in a way so that my back is sitting straight and is not slouched. The mattress is quite thick and a little heavy. But my husband and I both managed to set it up on our bed frame. It gives you a firm feel. The mattress and the springboard both look very strong. I've had it for about a week and I can tell that it is definitely worth it. If after walking I get tired, then I can expect myself to lay down and relax on this mattress. I would highly recommend this mattress to everyone because it isn't too firm nor too plushy.

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Best night sleep

June 7, 2018

ChristinaP1528387556

This is the second Serta I have purchased and I couldn't be happier. Great night sleep every night. I made the mistake of purchasing another brand after my first Serta (even though I loved it) and I have now switched back! Happy to be sleeping good again! Thanks Serta

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Overall Rating

So comfortable, worth the price

August 3, 2018

LauraO1533337141

I found I sleep better in my new mattress. I can sleep the whole night thru and wake up rested, before my alarm clock and in the same sleeping position from the night before. I also fall asleep faster than I ever have. I don’t feel the mattress gets hot either. The first few nights I was doubtful that it was actually near the time I needed to wake up. So glad I made the decision to get this mattress. I like a firm but softer mattress and this was a perfect fit. I no longer have to have a bunch of pillows on the bed to get comfortable. The kids have also been sneaking into the bed to take a nap. Very satisfied with my purchase.

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Overall Rating

Great Choice!

September 5, 2018

TamaraS1536167959

Our previous mattress was replaced and the new one gave me a stiff neck and gave my Husband back pain for the first time in his life. After one year of suffering we traded it in for the Blue 100 and Im happy to report that after only one yes I said one night we were both pain free! I look forward to years of comfort from this mattress. BTW my very first mattress was a Serta perfect sleeper, I should have stuck with Serta it would have saved me time and pain. Lesson learned.

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Overall Rating

Love the adjustable base

February 17, 2019

JoyG1550423731

Just got my 2 XL adjustable bases’ for my husband and I and think there are going to be great. Wish the remote had a little light on it but we’ll memorize where the buttons are soon enough. Love that my mattress is a little firmer than his.

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Overall Rating

Love this icomfort hybrid series!

October 23, 2019

JuliaB1571849014

I highly recommend the blue fushion 100. We were interested in upgrading from a full to a queen and thought the hybrid was the perfect combination for us.

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