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Select mattresses from our iComfort series are available for purchase online and easy home delivery.

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Looking to buy your mattress online?

Select mattresses from our iComfort series are available for purchase online and easy home delivery.

Shop iComfort

Ratings & Reviews

Ratings & Reviews

Overall Rating

1 / 5

Authentic Reviews

Very High Quality

December 2, 2019

SharonF1575313409

This is a very high quality double sided mattress. It is medium firmness and very comfortable. I recently broke my back and still need one even softer, but my husband loves it and will keep it for him! I have since ordered another softer mattress from Serta for me, and look forward to another great mattress. Love that it is two-sided, as I think with regular flipping it will greatly increase the life of the mattress. Would definitely recommend this mattress!

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Overall Rating

This mattress is one the best purchases we have ever made!

November 1, 2019

MadolynK1572623035

My husband and I stayed in a hotel in Albuquerque,NM for 2 nights. We both had a very restful and comfortable sleep. We asked management about the mattress and he gave us the product number,etc. I called Serta to find out where we could purchase this mattress and they said we could purchase this mattress with them. Also once we ordered the mattress it would be made to our specifications. Our mattress would not sitting in a store or a warehouse. The mattress would be delivered free of charge with white glove service. Serta has a great staff working for them. Amber, Serta Manager was extremely helpful. We are now getting a great night sleep every night.

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Overall Rating

Nice, comfortable mattress

November 28, 2018

TomK1543436920

There was, and still is, some confusion about how the mattress we ordered correlates to the mattress we slept on in the Mandalay Bay Resort in Las Vegas. Ordering process was easy, delivery time was better than the 4-6 weeks we were promised. It took AT LEAST the full 30 days of break-in period to get the new mattress as comfortable as the hotel mattress. Therefore, it would have been much more helpful for the warranty return period to be longer than just 45 days. Other mattress manufacturers offer a 90 or 100 might sleep comfort guarantee. Don't know why Serta is able to make the same offer.

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Overall Rating

It's hard to argue with a rave review!

July 7, 2019

AudreyO1562525901

I have to admit, my husband isn't the only one who enjoyed sleeping on this mattress for the first time. My first thoughts were that it was so soft and luxurious. My husband claimed his back problems were much better after a few nights of sleeping bliss. Serta was extremely helpful and easy to work with. The delivery process was painless. Even though this mattress has a plush pillow top the hotel also had a topper for even more softness. We added an additional soft and silky plush pillow top like the hotel used and it just made it perfect. This is really a great sleeping mattress.

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Overall Rating

Great Mattress

July 10, 2019

CarlaR1562764843

The mattress is very comfortable. We has stayed at the Golden Nugget in Las Vegas a few years ago and the mattress was so comfortable that you didn't want to leave the room. When I ordered the mattress the company said it would be built for me, and they were not fibbing. It was built in Salt Lake City, Utah - now that is made in the USA. The service that I received and the price was even better. Thanks!

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Overall Rating

Appears sturdy and adequately firm for comfort

February 4, 2018

MikeA1517715389

It held up for 7 years, but then began to sag in the center. This necessitated replacement, and we have been generally pleased with the overall durability, along with satisfactory level of quality of sleep over the years.

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Overall Rating

HARD AS SLEEPING ON CONCRETE

October 13, 2016

judithturner
Lexington,KY

I had an original Presidential Suite Mattress. It broke down after six years and I was really upset as it was the most comfortable bed I had ever had. Serta no longer makes the Presidential Suite, so they recommended the Presidential Suite II. I didn't think there would be that big of a difference and I was way wrong. The original bed was like sleeping on a cloud. It felt like you were literally floating on air. The Presidential Suite II looked pretty much the same, but it was hard as a rock. I don't honestly think that anyone could actually find this bed comfortable, unless you were really into pain.

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Overall Rating

Comfort Rating

Quality Rating

Value Rating

Length of Ownership
3 months

Very comfortable bed

August 5, 2019

JorgeG1565035305

This is is a great bed. I first experienced this bed at The Cosmopolitan of Las Vegas. It is very comfortable because its soft on top, but firm on the bottom. 10x better than our last bed.

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Overall Rating

greatest bed ever

October 18, 2019

unknown

find the best bed you ever slept on in a hotel. Serta will build it for you

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Overall Rating

The bed is a comfortable bed

October 12, 2019

ChrisS1570876316

This mattress is firm enough you don't sink down in but soft enough it doesn't hurt your hips and shoulders when your on your side. Delivery was a breeze. And the free pillows are comfy too.

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Overall Rating

No more aching back!

October 12, 2019

PatsyV1570915011

After two nights my back pain has lessened so much! The most comfortable nights' sleep since I stayed at a Quality Inn!

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Overall Rating

best mattress for the money!

November 28, 2017

PatriciaK1511900878

I love the mattress... at first it was a bit still but once it was broken in it is exactly what I wanted Thank You Serta!!!!

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Overall Rating

it's very old now

March 5, 2018

HassanM1520270632

lately i have felt a lot of pain on my shoulders and back :(((((

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Overall Rating

Absolutely Perfect

February 21, 2018

KarenL1519231392

We replaced our other mattress with our new Serta and we are both delighted. The comfort is beyond any other mattress that we've purchased. We've had it for just a couple of weeks but in that short time we have noticed a definite difference in our ability to sleep comfortably throughout the night.

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Overall Rating

I bought this mattress from QVC on tv, not knowing if I was going to like it. I now sleep like a baby and we do not count any sheep.

November 4, 2017

RicardoH1509832750

we love the double pillow top and the firmness of the mattress in addition to the great box springs that come with it, Delivery was included and they also took away the old mattress and box spring. We are highly happy and recommend this mattress to any seeking back pain relief.

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Overall Rating

Not what we were expecting

September 3, 2017

DavidB1504449243

We stayed at Pasea Hotel in Huntington Beach, California, and the beds were incredible. They were soft and left us feeling refreshed in the morning. They told us it was the presidential suite II, and I double checked with them later to make sure. We ordered it and just got it 3 weeks ago and now we can't hardly sleep. The bed is hard and uneven. Our backs hurt every morning. This is the worst purchase I have ever made! Never again will I buy a bed from Serta. We are going to have to throw our money away and by another bed since we can't return this one.

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Overall Rating

No good

September 9, 2017

MartinW1504925075

Horrible. We had to replace it after 2 years. We bought it because it was used at the cosmopolitan in Vegas. They must switch them out every 6 months.

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Overall Rating

Why DId I Wait So Long.......

February 12, 2019

GregP1549934762

I had gotten one of the best night's sleep when I stayed at a hotel which had the Serta Presidential Suite II Euro Pillow Top bed. The best is so comfortable it almost hugs you as you fall asleep. Unfortunately I slept on my hard mattress for almost four more years before I called Serta to buy this wonderful mattress. As soon as it delivered and set up, I tested it and yes, it is still so perfect for this side sleeper. My only complaint is why did I wait so long.

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Overall Rating

Easy way to order a great mattress

February 28, 2019

PaigeN1551377302

We used Serta Direct to order a King Set of the Presidential Suite Plush mattress set after staying at a hotel that featured this mattress. The mattress set was made to order for us, delivered to our door and set up by a great delivery company. It took a few weeks for my back to adjust to the new mattress, but now we love it. Highly recommend Serta Direct

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Overall Rating

Pretty comfy

January 7, 2018

ErikaR1515285067

Overall it's comfy and I'm happy with it. Minus one star bc I wish the pillowtop was even softer and fluffier.

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Overall Rating

What’s in a name? A lot, actually.

When you think of Serta, you think of exceptional comfort. We are proud to be the #1 mattress manufacturer in the United States and a leading brand across the globe. We’ve been advancing the art of comfort for nearly 90 years and we are committed to helping everyone find the sleep comfort they deserve.