Ypes. What the heck?
We LOVED this bed while sleeping in at a hotel for almost two weeks. So much so that we got the exact numbers off the tag and tracked it down to the Serta Hotel website . Ordering was easy, but sleeping in it wasn’t. Way too soft for me. Backache and pain. I gave it a month as suggested , but it just wasn’t a good fit for me. Returning it has not been a smooth journey, but mostly sad as this bed does not seem to be the same bed we spent our vacation in. :( Was told the manufacturing process has not changed but I’m not sure how that could be true?