Serta Presidential Suite II Pillow Top Mattress

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Select mattresses from our iComfort series are available for purchase online and easy home delivery.

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Ratings & Reviews

Ratings & Reviews

Overall Rating

4.3 / 5

Authentic Reviews

Not what we were expecting

September 3, 2017

DavidB1504449243

We stayed at Pasea Hotel in Huntington Beach, California, and the beds were incredible. They were soft and left us feeling refreshed in the morning. They told us it was the presidential suite II, and I double checked with them later to make sure. We ordered it and just got it 3 weeks ago and now we can't hardly sleep. The bed is hard and uneven. Our backs hurt every morning. This is the worst purchase I have ever made! Never again will I buy a bed from Serta. We are going to have to throw our money away and by another bed since we can't return this one.

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Overall Rating

Very pleased. comfortable with enough cushioning, but good support. Like that it can be flipped.

October 25, 2017

DavidW1508960126

Slept on this mattress in several Marriot hotels. It is very comfortable with sufficient cushioning. Don't feel my wife's movemnts during the night. Much less tossing and turning.

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Overall Rating

Disappointed

August 2, 2018

AprilC1533238883

I bought the original Presidential suite pillow top in 2012 after having a wonderful 2 months of sleeping on the same mattress at a Marriott Residence Inn. However the mattress has broken down in less than 6 years and even with just one person using the bed, you roll to the center. It also lost any feeling of pillow top comfort. It’s definitely not the feel I had at the Residence in. I even tried an expensive Serta gel top and I still felt like I was rolling to the center. So time to move on and get a new mattress. Disappointed!

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Overall Rating

Nice, comfortable mattress

November 28, 2018

TomK1543436920

There was, and still is, some confusion about how the mattress we ordered correlates to the mattress we slept on in the Mandalay Bay Resort in Las Vegas. Ordering process was easy, delivery time was better than the 4-6 weeks we were promised. It took AT LEAST the full 30 days of break-in period to get the new mattress as comfortable as the hotel mattress. Therefore, it would have been much more helpful for the warranty return period to be longer than just 45 days. Other mattress manufacturers offer a 90 or 100 might sleep comfort guarantee. Don't know why Serta is able to make the same offer.

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Overall Rating

ordering, delivery and service were easy and bed is comfortable!

January 14, 2019

reneea1547495436

I like that it can be turned and flipped and has labels to help me keep track of doing so.

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Overall Rating

Excellent

February 28, 2019

ElizabethF1551383747

I Love this Mattress set, it is very comfortable. I sleep like a baby, I have recommended Serta mattresses to my family and friends . The Price was great!!

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Overall Rating

The bed is a comfortable bed

October 12, 2019

ChrisS1570876316

This mattress is firm enough you don't sink down in but soft enough it doesn't hurt your hips and shoulders when your on your side. Delivery was a breeze. And the free pillows are comfy too.

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Overall Rating

Heaven

October 17, 2019

TammyL1571276787

It’s our fourth mattress in two years and we’ve finally arrived! I have one word to say, “heaven” !

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Overall Rating

No more aching back!

October 12, 2019

PatsyV1570915011

After two nights my back pain has lessened so much! The most comfortable nights' sleep since I stayed at a Quality Inn!

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Overall Rating

Ypes. What the heck?

August 1, 2018

EricaS1533154249

We LOVED this bed while sleeping in at a hotel for almost two weeks. So much so that we got the exact numbers off the tag and tracked it down to the Serta Hotel website . Ordering was easy, but sleeping in it wasn’t. Way too soft for me. Backache and pain. I gave it a month as suggested , but it just wasn’t a good fit for me. Returning it has not been a smooth journey, but mostly sad as this bed does not seem to be the same bed we spent our vacation in. :( Was told the manufacturing process has not changed but I’m not sure how that could be true?

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Overall Rating

Very Comfortable but a Little Too Soft

April 25, 2018

ElizabethR1524634171

I like this mattress a lot, but it's a little too soft for my back. I wake up and feel like my backside is sinking (sort of the way you would feel on an air mattress that is leaking air). Also, I am hot-natured, and I feel slightly warm on this mattress. I will hopefully be able to exchange the mattress for one that is more firm.

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Overall Rating

Very comfy

November 16, 2017

PatrickW1510865134

My wife and I slept on this mattress at a 4.5 star hotel and fell in love with it! Wife wakes up pain free and I wake up well rested and ready to take on the day! Would recommend this mattress to anyone looking for a better night sleep!

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Overall Rating

best mattress for the money!

November 28, 2017

PatriciaK1511900878

I love the mattress... at first it was a bit still but once it was broken in it is exactly what I wanted Thank You Serta!!!!

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Overall Rating

Very comfortable bed

August 5, 2019

JorgeG1565035305

This is is a great bed. I first experienced this bed at The Cosmopolitan of Las Vegas. It is very comfortable because its soft on top, but firm on the bottom. 10x better than our last bed.

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Overall Rating

Easy way to order a great mattress

February 28, 2019

PaigeN1551377302

We used Serta Direct to order a King Set of the Presidential Suite Plush mattress set after staying at a hotel that featured this mattress. The mattress set was made to order for us, delivered to our door and set up by a great delivery company. It took a few weeks for my back to adjust to the new mattress, but now we love it. Highly recommend Serta Direct

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Overall Rating

great bed. easy ordering.

December 13, 2018

ReneeA1544713594

We slept on these beds at a casino we go to frequently and have always liked them. Decided to order one and it was so easy.

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Overall Rating

Comfort from the first night.

September 19, 2017

DianeD1505827349

My sleep has improved so much since getting this mattress. It is perfect, not too firm, not too soft.

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Overall Rating

Great product

August 17, 2017

LarryS1502943978

The mattress and sheets certainly exceed our expectations. Service was exceptional in every way.

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Overall Rating

So comfortable

August 7, 2017

GinaS1502147276

We sleep like we are in a luxury hotel everynight. Worth every penny

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Overall Rating

Great Mattress

June 28, 2017

JeffreyS1498663330

Good Morning; The product was wonderful nothing to dislike! We actually called the hotel to found out what mattress brand they had. Highly recommended:)

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Overall Rating

What’s in a name? A lot, actually.

When you think of Serta, you think of exceptional comfort. We are proud to be the #1 mattress manufacturer in the United States and a leading brand across the globe. We’ve been advancing the art of comfort for nearly 90 years and we are committed to helping everyone find the sleep comfort they deserve.