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Select mattresses from our iComfort series are available for purchase online and easy home delivery.

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Looking to buy your mattress online?

Select mattresses from our iComfort series are available for purchase online and easy home delivery.

Shop iComfort

Ratings & Reviews

Ratings & Reviews

Overall Rating

1 / 5

Authentic Reviews

AAAHHHH no more aching bones

September 20, 2018


I started my search of hotel beds with Serta because of the ones I've slept on in hotels and motels. The Beautyrest we had was less than 3 years old and sagging....it was supposed to be a good quality line...they agreed that the bed was sagging, but would not honor their warranty...loop holes never mentioned in their sales, so beware of all warranty fine print when purchasing a mattress. Anyway, I spoke to several reps of different stores about Serta and ended up using their direct sales line. The rep was fabulous and answered every question I had including what was in the warranty. Ordering was a piece of cake, even when I had to make a change 2 days after the original order was made. Got the mattress 2 days ago and the sleep since that night was wonderful. First night and awakening with no soreness. Hubby and I both noticed the difference just moments after laying down on it the first time. You can't go wrong with ordering something that you have slept on in a hotel or motel, written down the the info of the mattress on the tag attached, and then be able to get it for yourself! The entire experience was painless and informative as well as delightful talking to the rep who so kindly explained every detail. I wouldn't buy any other way!

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Overall Rating

my love of my hotel serta mattress

December 15, 2018


whenever we would stay at the Hampton inn we would always say how we wished we were able to have the same mattress, because it was such a dream to sleep on. Finally we are able to have that wonderful nights sleep in our own home. We may never sleep anywhere else but at home on our own hotel mattress.

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Overall Rating


February 22, 2019


I have been sleeping on this mattress for three months and love it. Pair it up with a adjustable base and you have perfection.

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Overall Rating

Everything I wanted!!

January 22, 2018


I was looking for a 2 sided mattress like I had purchased many years ago, so that I could flip it from side to side to get more use out of the mattress, and this product fit my requirements! So far it is Fantastic! My husband and I are getting a good night's sleep with a bigger bed-this is a King and my last one was a Queen size. I had stayed at a brand new hotel before looking for my new mattress, and the bed was so comfortable-I had found out that the mattress was a Serta so I went in search of it, and found it here. Love It!!!

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Overall Rating

good comfort am concerned about dip in matress where i sit. only45 days old

November 28, 2018


good comfort but has developed a sinking spot where I sit. As good if not better than old mattress

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Overall Rating

A Quality Bed, Heavenly Sleep

April 26, 2018


Angie and I stayed at a Homewood Suites while on one of my business trips and much to our surprise, it was shut eyes at night and open eyes in the morning right after check in. The king size bed in our suite was so comfortable and left us so refreshed that we tore the covers off it to see who made it. We finally got back home and ordered on from Serta.com. Our horrid Sleep Number bed has been deflated and is now in a box (for visitors) in the attic. We did have one years ago which we loved, but gave it to an ailing family member. Even though they passed, we know that their last days were comfortable as far as beds go. Why we waited so long is beyond me. One great thing about the Hotel Line, you can flip the mattress like in the old days, which is no longer the case with mattresses today. Enjoy!

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Overall Rating

Finally, a Perfect Night's Sleep

October 28, 2018


Moving from a Queen Size Bed to a King Size Bed has been a difficult experience. Our Queen size bed was a Serta mattress and one you can flip over. For many years my husband and myself have bought our king size beds from warehouses. We have have always found name brands at the warehouses and thought we were getting a good product. After a few years they always broke down and we felt like we were sleeping in a pit. We had put our 20 year old Queen size Serta matteress in our guest bedroom and everyone who slept on it loved it. This Serta mattress held it's firmness even after this long time. We decided to purchase a Serta mattress directly from Serta and what a great choice we made. The mattress is comfortable yet firm and is one you can flip over. We are so thankful for the comfortable nights sleep we have been getting ever since we got our new Serta Mattress.

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Overall Rating

Waking up Refreshed

October 18, 2018


For years my husband and myself have tried to find a mattress with the right firmness yet soft enough to be comfortable; this is just what we got when we purchased the Concierge Suite II. This mattress provided us with a restful, comfortable nights sleep. We both woke up feeling refreshed and energetic. The Concierge Suite II is also a mattress that can be turned over which makes is even more desirable. One other bonus, the ordering process was easy and the sales associate very helpful and knowledgeable. Thanks Serta for educating your employees and for providing a quality product.

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Overall Rating

So far so good

November 16, 2019


Just got my mattress yesterday and have only slept on it one night, but it’s a lot better than what I was sleeping on!

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Overall Rating

Very good quality mattress and very comfortable.

July 27, 2017


It's exactly the comfort level that we were looking for. The fact that we were assured that it would not sag like our former mattress was a selling point. Did not know anything about the mattress before we purchased, but the sales person informed us that the mattresses were used in all of a well known hotel so we figured it must be a good one. Hope to enjoy it for years to come.

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Overall Rating

The best night's sleep at home and The Hilton!

November 8, 2018


After spending a few glorious nights sleep while staying at the Hilton, I asked reception what kind of mattress they use. They said Serta Hotel. I came home and retired my beloved waterbed and ordered a Serta Hotel Mattress, The Bed of My Dreams! Thank you, Mariah L. Anders

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Overall Rating

Very Confortable Zone Quality Sleep on this matress

November 16, 2017


I love the feel of my new mattress. I am getting quality sleep on my new mattress unlike the old one. The difference i feel is a firm snug,and peaceful feel oppose to the other one.The difference in the older mattress was lumpy, and saggy feeling which left me exausted in the morning when i got out of bed. The old mattress just did not give me support as this one does. My new bed feels like one of the hotel beds ive slept in while on vacation.

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Overall Rating

Best mattress ever

February 22, 2019


My husband I first slept on this mattress in Salt Lake City at Fairfield Inn by Marriott. We slept so well that we called and ask what mattress we slept on. They were so kind they went up to our room to check. Marriott has a store to buy their products. We,have a mattress that is not that old but we woke with back pain hip pain, etc. we LOVE this mattress. Recommend it to any one.

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Overall Rating

Great mattress

December 15, 2019


Wonderful combination of plushness and firmness. Not too soft but cushy--perfect for me.

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Overall Rating

So comfortable

August 8, 2019


Slept on this mattress at a Marriott and loved it, so we decided to buy one. We have only had a couple of weeks now, but it has been wonderful sleeping on it. We also bought the recommended box springs which may have also help. Our previous mattress felt like we were sleeping in a hole or in a groove while this one gives the support and comfort we were looking for.

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Overall Rating

Good bed

November 11, 2017


I slept on this bed at a hotel that I frequent for work travel. Always a good night sleep. I asked the hotel about the brand and they shared it with me. I bought one for my wife and me. Before this bed, we had a Sleep Number bed for many years. We were never comfortable in that Sleep Number bed and always woke up stiff and sore no matter what setting number we tried. In fact, we couldn't wait to replace the sleep number with this new Serta Concierge Suite II . Good bye sleep number, hello good night of sleep!

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Overall Rating

Too hard

November 25, 2017


Ordered online. Mattress was way too firm for me. I'm about 130 lbs and I often have back pain from scoliosis. I need support but with more cushion. I will be exchanging for a perfect sleeper, hopefully that will work better as I had a perfect sleeper in the past that I really liked and lasted a long time (it's actually still being used as a guest bed at my parents home).

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Overall Rating

No Morning Back Aches

January 17, 2019


When traveling, I stay, almost always, at Holiday Inns. I noticed, during a series of trips encompassing PA, NJ, Ohio and Fl, when I got up in the morning, my back did not ache. I called Serta and found out what mattress the various locations used and ordered one. I get up in the mornings and I am rested and my back no longer aches!!!!!!!!!!!

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Overall Rating

quick and easy to order. Turnaround time was about 10 days

November 22, 2019


Hopefully, it will stay firm and not create gullys. Ordered direct to get a two sided mattress we could flip. Cannot be purchased in a store.

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Overall Rating

Definitely FIRM

March 28, 2018


Was marketed as "medium firm" on broadcast; had slept on this style bed on several occasions in 2 different hotels so expected more "medium" than "firm" based on experience, but this is a FIRM mattress, make no mistake. Hoping it will eventually cushion more suitably. Nice that it's flippable (the other reason I purchased it!)

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Overall Rating

What’s in a name? A lot, actually.

When you think of Serta, you think of exceptional comfort. We are proud to be the #1 mattress manufacturer in the United States and a leading brand across the globe. We’ve been advancing the art of comfort for nearly 90 years and we are committed to helping everyone find the sleep comfort they deserve.