What is Zoned Support?

With alternating levels of firmness, ergonomically design support zones in every Serta® mattress are designed to keep your body aligned as you sleep.

Does this mattress sleep cool?

Yes! CoolFeel™ Pro System keeps you comfortable throughout the night by combining a cool-to-the-touch cover and breathable natural latex foam.

What is the difference between innerspring and Hybrid?

When you lay on a Hybrid mattress, it will feel more comparable to a traditional foam mattress, with the added support of a coil base. Because the foams used in the Hybrid model are mostly memory foam, that material has a slower reaction time. As you lay on the mattress, it will take a few minutes to sink into the foam and receive the pressure-relieving benefits.

The Hybrid models offer a great amount of support, but still provide the bounce you would come to expect from a traditional mattress. The Hybrid mattresses also have a flatter, more squared-off look.

What’s the difference between foam, innerspring, and hybrid beds?

Foam beds cradle and contour your body to relieve pressure, innerspring beds offer a more traditional “on-top-of-the-bed” feel, and hybrid beds combine both for a balance of cradling and support.

Foam: Feature layers of foam that cradle and contour your body for improved pressure relief and reduced motion transfer (ideal for those sharing a bed). Some find that foam can retain heat, that's why we add cooling gel and open-cell foams to increase breathability.

Innerspring: Offers a more traditional feel with bouncy coils and stronger edge support. These beds tend to sleep cooler than foam models, but may have increased motion transfer. That’s why we employ our Q4™ Support System with linked coils for even weight distribution and long-lasting support.

Hybrid: Combines a coil support unit with foam layers for the "best of both worlds". Rather than a quilted layer at the top on an innerspring, you lie directly on the foam layers to experience that cradling feel people love about foam. Hybrids suit a range of sleepers with a balance of responsive support and pressure relief.

What firmness should I choose for my sleeping position?

The ideal firmness depends mostly on your sleep style—while individual preferences can vary, these guidelines below can help you narrow down where to start:

Side sleepers: Consider a Medium to Plush feel because those feels generally cushion your shoulders and hips best.

Back sleepers: You need balanced support, so you should consider a Medium to Firm feel.

Stomach sleeper: You should consider a Firm bed because it can help keep your spine aligned better throughout the night; plusher ones can cause back strain for stomach sleepers.

Combination sleepers (changing positions throughout the night): Look into a Medium-Firm feel to support you as you move from position to position.

What are the differences in sizes?

Size & Dimensions:

· Standard Twin: 39″ x 75″

· Twin XL: 39″ x 80″

· Full (Double): Approx 54″ x 75″

· Queen: Approx 60″ x 80″

· King: 76” x 80”

· California King: 74” x 84”

Twin XLs are the same length as a Queen or King beds. Twin XLs are common in college dorms and can also be used in pairs to make a Split King bed.

For two adults sharing a bed, a Full only gives about 27” per person, while a Queen offers more legroom and about 30″ of width per person. It might not seem like much, but many couples appreciate this extra personal space. However, if you are a single sleeper or tight on space, a Full might be the right choice for you.

What is Serta’s 100-Night Sleep Trial and return policy?

Serta wants you to love your new mattress, so every one purchased on Serta.com comes with a 100-Night Sleep Trial. This means you can sleep on it at home for up to 100 nights to make sure it’s the right fit.

Does Serta offer free White Glove delivery and mattress haul-away?

Yes, currently Serta offers Free White Glove Delivery on all of our traditional mattresses, while our mattresses-in-a-box are shipped conveniently in a box to your door step. When you order a mattress (or an adjustable base/foundation) on Serta.com, White Glove Delivery plus Haul-Away is included at no extra charge. This premium service means a delivery team will schedule a delivery, bring the bed into your room of choice, set it up, and remove all packaging materials. They will also haul away your old one and box spring for free (as long as they’re in sanitary condition). Note that for smaller items shipped via FedEx (like mattresses-in-a-box or accessories) and in-home setup is not applicable.