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BelleGrove Perfect Sleeper warranty question

I have a less than 4 year old Bellegrove Perfect Sleeper that's to be replaced under warranty. The mattress company wants to replace it with a Sertapedic. When I read about the differences between the 2 it's very obvious that the Sertapedic isn't functionally anyway similar to the Bellegrove Perfect Sleeper. Shouldn't the Bellegrove Perfect Sleeper be replaced with another Perfect Sleeper mattress?

May 2, 2018

Karesel

Elk Grove CA

Gender

Age

unknown

Topic

Warranty
Answers Close

Please contact our customer service team at 1-888-557-3782 so we can better understand your situation. Thank you.

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May 7, 2018

Serta

Chicago, IL, USA

Thickness of queen mattress

April 8, 2018

richshirl

Ok

Gender

Age

unknown

Topic

Warranty
Answers Close

Thickness depends on the model. If you have a model in mind, please contact the Serta team at 1-888-557-3782 for more information. Thanks!

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April 12, 2018

Serta

Chicago, IL, USA

Customize a mattress

I want a customized matters of 78.5 x 76 inches

April 1, 2018

Fayek

Lorton Va

Gender

Age

unknown

Topic

Warranty
Answers Close

Thank you for your interest in Serta! At this time, we only produce standard size mattresses: Twin: 38" × 74.5" Twin XL: 38" × 79.5" Full: 53" × 74.5" Queen: 60" × 79.5" King: 76" × 79.5" California King: 72" × 83.5"

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April 2, 2018

Serta

Chicago, IL, USA

What do you use in your cushining for the dog beds. Mydog is highly allergic to a cotton fiber called Kapok. Do you use this material?

March 28, 2018

Maya

Gender

Age

unknown

Topic

Warranty
Answers Close

Thank you for your interest in our Serta pet beds! Our pet beds are made of polyester and foam. They do not contain Kapok.

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April 2, 2018

Serta

Chicago, IL, USA

serta smart react king mattress

i need to know if the foam stats pushed down from body impression is covered under warranty

March 29, 2018

champion02

PA

Gender

Age

unknown

Topic

Warranty
Answers Close

Please contact the Serta team at 1-888-557-3782 so we can better understand the issue. Thank you.

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April 2, 2018

Serta

Chicago, IL, USA

Manuals

Hi. Im looking to get a PDF of the inflation / deflation manual for a Perfect Sleeper 18" inflatable mattress. I looked on your web site but I didn't see a place that listed manuals. Can you please help me with this?

March 27, 2018

unknown

san Diego

Gender

Age

unknown

Topic

Warranty
Answers Close

Please give our team dedicated to our air mattresses a call at 800-325-4121 for assistance.

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April 2, 2018

Serta

Chicago, IL, USA

Memory foam mates

I have a memory foam mattress that was shipped to me in a box now I'm moving and I'm wondering if I can roll it up and tied with ropes and if it's safe to do that.

March 26, 2018

Shanalex

Temple,tx

Gender

Age

unknown

Topic

Warranty
Answers Close

Thank you for choosing Serta. We do not recommend folding or rolling your mattress again as this could damage the mattress and impact warranty. You should move it like you would a traditional spring mattress. When transporting a mattress, we recommend covering it completely to protect from any stains or damage and laying it flat. If you cannot lay it flat and transport it vertically, this should not cause long term damage to the mattress although you will want to lay the mattress flat and allow a couple of days for the foam layers to even out.

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April 2, 2018

Serta

Chicago, IL, USA

Stopped working

My electric bed stopped working after 6 months. Nothing. I don’t know how to trouble shoot. I’m sure it is out of warranty because I let it go for a while dealing with other issues.

March 18, 2018

thisistakingtoolong

Arlington Texas

Gender

Age

unknown

Topic

Warranty
Answers Close

Please contact the team dedicated to our warming products at 800.299.1378 for assistance.

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March 19, 2018

Serta

Chicago, IL, USA

Is there a warranty registration for the remote control that goes with the Serta Motion III Divided King MP3?

March 15, 2018

JanetDago

Charelston

Gender

Age

unknown

Topic

Warranty
Answers Close

Thank you for choosing Serta! You do not have to register individual parts - you only need to register the base.

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March 19, 2018

Serta

Chicago, IL, USA

Split king

We are looking to go to a split king can you help us out my head needs to be elevated due to health issues and tired of stacking up pillows to do that. Thanks

March 14, 2018

Krazyk

Ohio

Gender

Age

unknown

Topic

Warranty
Answers Close

Thank you for your interest in Serta! We would recommend utilizing an adjustable foundation with a new mattress. All of our adjustable foundations offered have a feature to lift the head of the bed. To learn more, visit: https://www.serta.com/adjustable-foundations

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March 19, 2018

Serta

Chicago, IL, USA