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can you tell me the make of the following model #? model: 500160361-1050

We purchased a mattress in Feb 2015 and would like to buy the same mattress in Cal King if possible. Can you tell me if you still make this mattress or what would be the most similar? It is an innerspring mattress. Model: 500160361-1050

July 3, 2018

Tracy1977

Chicago, IL

Gender

Age

unknown

Topic

Warranty
Answers Close

Thank you for your question. This model is no longer in production. We would recommend trying the Standale or the Delevan in store for a similar feel.

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July 10, 2018

Serta

Chicago, IL, USA

How can I fix my Raised Airbed leak?

The seal around the control panel is pulling away and leaks. Can I glue it back?

July 4, 2018

RobertHyde

Michigan

Gender

Age

unknown

Topic

Warranty
Answers Close

Please contact our team dedicated to our air mattresses at 800-325-4121 for assistance.

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July 5, 2018

Serta

Chicago, IL, USA

Sears vs. Website Collection

Sears has a Perfect Sleeper Teddington Super Pillow Top and are saying it is top of the line for Serta being offered. I can't find the Teddington by Serta anywhere else? Why is that? They also have it starting at $2000, on sale for $846.49. Seems too good to be true and I wonder if quality is different than quality of buying direct from your site.

July 3, 2018

SneakySears

Wilmington, DE

Gender

Age

unknown

Topic

Warranty
Answers Close

Thank you for your interest in Serta. The Teddington is exclusive to Sears and will not be found at other retailers.

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July 5, 2018

Serta

Chicago, IL, USA

What side of the mattress topper goes upward?

Which side of the mattress topper goes up wards

July 2, 2018

baby1

Ohio

Gender

Age

unknown

Topic

Warranty
Answers Close

Thank you for your question. You can place either side upwards - it just depends on your preference!

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July 5, 2018

Serta

Chicago, IL, USA

Serta desk chair

How do I register a serta desk chair

July 2, 2018

JMGOldb

Missouri

Gender

Age

unknown

Topic

Warranty
Answers Close

Please contact the team dedicated to our office chairs for assistance. They can be reached at 800.379.9773.

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July 5, 2018

Serta

Chicago, IL, USA

Cool gel...

Looking for a non sagging mattress..one that you dont disturb your partner...and a queen

June 29, 2018

Bon1975

MO

Gender

Age

unknown

Topic

Warranty
Answers Close

Any of our mattresses would be helpful. We would recommend looking into the iComfort or Perfect Sleeper. You may also like to try our online mattress selector for a few suggestions of what you may like to try: https://www.serta.com/mattress-selector

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July 5, 2018

Serta

Chicago, IL, USA

North Star Arbor Moon

I need a replacement for my Northstar arbor moon full sized mattress. What do you have that is exactly like it?

June 24, 2018

tch5yrolds

Collierville TN

Gender

Age

unknown

Topic

Warranty
Answers Close

Thank you for your question. Serta is dedicated to bringing our customers ongoing innovation and product enhancements to deliver the most comfortable sleeping experience possible. Every 2-3 years our mattress models and collections are updated as advanced technologies become available. Over time these changes make it difficult to offer an exact comparable to an older mattress by model name. We recommend visiting your local retailer to experience our new collections that feature updated features. For more information, visit: https://www.serta.com/shop/best-selling-mattresses You may also like to use our online mattress selector for suggestions on what to try in store: https://www.serta.com/mattress-selector

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June 27, 2018

Serta

Chicago, IL, USA

my serta- motion II adjustable base the feet will not work

the head goes up and down but the feet will not do either it does not even sound like it is working

June 24, 2018

babydoll123

jenison, mi

Gender

Age

unknown

Topic

Warranty
Answers Close

Depending on which Motion adjustable foundation you own, please contact the appropriate team for assistance: Serta® Motion Plus™ 1-888-550-3746 Serta® Motion Custom™ 1-888-550-3746 Serta® Motion Perfect® 1-888-550-3746 Serta® Motion Signature™ 1-800-973-8374 Serta® Motion Select™ 1-800-973-8374 Serta® Pivot™ Head-Up 1-800-973-8374 Serta® Motion Essentials® (2017) 1-888-550-3746 Serta® Motion Essentials® II 1-855-657-3782

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June 27, 2018

Serta

Chicago, IL, USA

Gifted Mattress and Warranty

st840019 NeverFlat Queen mattress has a tear in it near one of the stilts. Tried patching multiple ways, but unsuccessful. The mattress was a gift, but I can’t find what the warranty information is on it. Help? Trying to find out if I can get it replaced.

June 23, 2018

Giggles

Seattle, Washington

Gender

Age

unknown

Topic

Warranty
Answers Close

Please contact our team dedicated to our air mattresses at 1-800-325-4121 to see what can be done. Thank you.

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June 27, 2018

Serta

Chicago, IL, USA

RMOTE CONTROL

WHERE DO I FIND REMOTE CONTROLS FOR SERTA LIFT CHAIRS WHAT IS COMPATABLE

June 22, 2018

DEEM

KENTUCKY

Gender

Age

unknown

Topic

Warranty
Answers Close

Please contact the team dedicated to our chairs at 877.693.8866 for assistance.

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June 27, 2018

Serta

Chicago, IL, USA