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Are box springs needed for a serta special Edition II plush pillow top mattress?

August 13, 2019

EdLover

NY

Gender

Age

unknown

Topic

Warranty
Answers Close

We highly recommend purchasing your Serta mattress and matching boxspring as a set. The boxspring is designed to provide the support your mattress needs. If you do not use a boxspring, you must make sure the mattress is supported by a bedfame with several slats and a center support. A flat surface such as a platform bed is also an option to ensure your Serta mattress is properly supported. Click here for more information on your Serta mattress and boxspring warranty: https://www.serta.com/sites/ssb/serta.com/uploads/files/13068_Serta_Warranty_Card_317_SWC-009_HR.pdf

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August 14, 2019

Serta

Chicago, IL, USA

Which is the best mattress for adjustable lifts

I bought a Serra mattress with adjustable lift and I feel like I’m sleeping on a board ; are there some Serra’s that aren’t suitable for a lift ?

August 13, 2019

Gray

Brewton,Al

Gender

Age

unknown

Topic

Warranty
Answers Close

Not all Serta mattresses are adjustable friendly. We recommend you call us at 1-888-557-3782 for additional assistance.

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August 13, 2019

Serta

Chicago, IL, USA

How long does a adjustable base usually last?

August 10, 2019

Marsha777

Arkansas

Gender

Age

unknown

Topic

Warranty
Answers Close

Our current Serta adjustable base models carry a 20-year warranty. For more information, please click here: https://www.serta.com/adjustable-foundations

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August 12, 2019

Serta

Chicago, IL, USA

SF code

What does SF stand for after the model number on my Lindridge mattress mean?

August 8, 2019

Jdkas

Gender

Age

unknown

Topic

Warranty
Answers Close

The "SF" represents soft for plush.

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August 12, 2019

Serta

Chicago, IL, USA

Cool gel topper NOT COOL

Had a cool gel topper 3” Serta LOVED IT! It was so cool I had to put a sheet over it. We loss our house last November to a house fire. We just moved into our new home. I had to have another one. $170 for a Queen, didn’t care I loved it. BUT THIS ONE IS NOT COOL AT ALL !! Never got that cool feeling? Been busy moving in so I probably can’t take it back now ? Had it for a little over ONE MONTH ! Very Sad

August 8, 2019

Debann

Newport News Va

Gender

Age

unknown

Topic

Warranty
Answers Close

We are sorry you are unhappy with your Serta mattress topper. Please contact the retailer where you purchased to discuss your options.

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August 12, 2019

Serta

Chicago, IL, USA

I lost the cord to my bed.

I lost the cord to my bed that plugs in while moving. It’s somewhere in the house but I haven’t been able to find it for months even after unpacking. Is there a way to buy a cord separately?

August 7, 2019

unknown

IN

Gender

Age

unknown

Topic

Warranty
Answers Close

We have several adjustable base models so please follow the link below and click on your adjustable base model name. You'll then see the toll-free phone number for your base that you can call for assistance: https://www.serta.com/customer-care Thank you for choosing Serta!

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August 12, 2019

Serta

Chicago, IL, USA

Current mattress model

Many years ago, I purchased a Serta Wedgewood mattress. I always had a good night's sleep. What current model would be similar.

August 7, 2019

BarbaraM

California

Gender

Age

unknown

Topic

Warranty
Answers Close

That particular model is no longer available however we can make a recommendation that is comparable: our SleepTrue Malloy Plush. To find a Serta retailer near you, simply click on this link and enter your zip code: https://www.serta.com/store-locator

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August 12, 2019

Serta

Chicago, IL, USA

how do you read the mattress label

Model Serial Number Warranty Code

August 12, 2019

Jofloval1

Loas Angeles

Gender

Age

unknown

Topic

Warranty
Answers Close

Please call us at 1-888-557-3782 so we can better assist you. Thank you!

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August 12, 2019

Serta

Chicago, IL, USA

I slept on an iComfort Curiosity bed and want to know what mattress in your current lineup is the most similar?

July 31, 2019

Vanna

Victoria, BC

Gender

Age

unknown

Topic

Warranty
Answers Close

Thank you for your interest in Serta! We are so happy to hear that you slept well on your Serta iComfort mattress. For assistance with a mattress that is manufactured in Canada, please visit Serta Canada's Customer Care page: https://serta.ca/customer-care

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August 5, 2019

Serta

Chicago, IL, USA

Age of my serta mattress

Trying to find out the age of my serta medallion mattress

July 31, 2019

REDavid

Michigan

Gender

Age

unknown

Topic

Warranty
Answers Close

You can find the date your Serta mattress was manufactured on the law tag that is attached to your mattress. You can call us at 1-888-557-3782 for additional assistance.

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July 31, 2019

Serta

Chicago, IL, USA