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How do I tell if my mattress is Firm

We bought a Medium firm perfectsleeper I collection matresss but we think they gave us a firm matress. How do we tell on the matress if it’s medium firm?

February 10, 2019

NicholasI

Independence Mo

Gender

Age

unknown

Topic

Warranty
Answers Close

Depending on what model you purchased, the comfort level can be part of the name itself. If you are unsure of the comfort level of your mattress, you can either contact the retailer where you purchased from or give us a call at 1-888-557-3782 for additional assistance.

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February 11, 2019

Serta

Chicago, IL, USA

Serta SleepToGo

What are my options for a base

February 10, 2019

Touchdown

Vestal, NY

Gender

Age

unknown

Topic

Warranty
Answers Close

Thank you for your interest in a Serta SleepToGo mattress. When it comes to a foundation for this mattress, you have several options. It is compatible with a platform foundation, solid surface bed frame, or adjustable foundation.

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February 11, 2019

Serta

Chicago, IL, USA

Somerville Firm

When we tried the mattress in the store it had more give than when we received our brand new mattress. Why does it feel like a brick? It was delivered on a cold day does it need to adjust “warm up” or did it feel different because it was broken in at the store?

February 10, 2019

RLLB

KY

Gender

Age

unknown

Topic

Warranty
Answers Close

The Somerville Firm is made with memory foam which reacts to temperature by feeling firmer when cold and softer when warm. If your mattress was delivered in freezing temperatures, it may take several hours to reach the intended firmness.

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February 11, 2019

Serta

Chicago, IL, USA

Locate the Serial Number

Where do I find the Serial Number on the mattress tag of a Serta Perfect Sleeper Capriana Eurotop?

February 11, 2019

LisanLarry

MD

Gender

Age

unknown

Topic

Warranty
Answers Close

The serial number is located at the top, left-hand corner of the law tag attached to your Serta mattress.

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February 11, 2019

Serta

Chicago, IL, USA

Difference between cool sense and cool solace

What's difference between i comfort cool sense and cool solace

February 7, 2019

Viji

India

Gender

Age

unknown

Topic

Warranty
Answers Close

Thank you for your interest in Serta. You can view both of these models here: https://www.sertaindia.com/offlinecat/i-comfort If you require additional assistance, please click the link below for Serta India's contact information: https://www.sertaindia.com/contact-us-our-location

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February 7, 2019

Serta

Chicago, IL, USA

Warranty voided with other adjustable bed frame?

Can a Serta IComfort hybrid 5000 mattress be used on any adjustable bed frame?

January 31, 2019

Pedro

Coffeyville

Gender

Age

unknown

Topic

Warranty
Answers Close

Please call our customer care center at 1-888-557-3782 to speak with an agent. They will require the name of the adjustable base you intend to use with your Serta mattress.

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January 31, 2019

Serta

Chicago, IL, USA

mattress pad

i bought a serta elite mattress pad. There were no care instructions with the item. machine washable? how to dry? will it shrink?

January 31, 2019

needtosleep

Washington

Gender

Age

unknown

Topic

Warranty
Answers Close

Here are the washing instructions for your Serta mattress pad: Machine Wash Cold, Gentle Cycle, Tumble Dry Low, Do Not Bleach, Do Not Iron, Do Not Dry Clean.

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January 31, 2019

Serta

Chicago, IL, USA

Can one use the Applause II PS king mattress with an adjustable base?

January 29, 2019

DiMc

Oklahoma

Gender

Age

unknown

Topic

Warranty
Answers Close

Yes, the Serta iComfort Applause can be used with an adjustable base.

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January 30, 2019

Serta

Chicago, IL, USA

Difference between DuoCore pillows

Specifically the Duocore 2-in-1 memory foam pillow and the DuoCore comfort pillow

January 21, 2019

DeeB

Gender

Age

unknown

Topic

Warranty
Answers Close

The Serta DuoCore Dual Comfort pillow is an updated version of the DuoCore 2-in-1 pillows with slightly different foam.

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January 25, 2019

Serta

Chicago, IL, USA

I have a 2008 Serta model 241736-350. Can it be used with an adjustable bed frame?

January 24, 2019

Hazco

Florida

Gender

Age

unknown

Topic

Warranty
Answers Close

Thank you for choosing Serta! For information on the compatibility of your 2008 Serta mattress with an adjustable base, please call us at 1-888-557-3782.

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January 25, 2019

Serta

Chicago, IL, USA