We want to hear from you. Responding to your questions and feedback is our priority. Fill out our contact form, call or write us - we're here to help.
Get In Touch
To contact us for product information or answers to any other questions, please use the form below. If you're an international customer, visit our International page.
Track My Order
If you purchased from Serta.com, sign into My Account to check the status of your order. If you purchased from QVC, visit our Order Tracker. If you purchased from a retailer, please contact the retailer directly.
Write to UsSerta International Customer Service Department 3 Golf Center, #392 Hoffman Estates, IL 60169
Get helpful information about Serta’s warranty, download warranty brochures and register your Serta mattress purchase.Learn More
Warranty Information & General Inquiries
Monday – Friday, 9am – 5pm (ET)
*Please have your product and purchase information available when calling Serta.
1-855-407-3782View Serta insider faq
Call 1-877-737-8245 to find your local sales representative
Adjustable Foundation Information
Serta® Motion Custom™
Serta® Motion Perfect®1-888-550-3746
Serta® Motion Signature™
Serta® Motion Select™
Serta® Pivot™ Head-Up1-800-973-8374
Serta® Motion Essentials™ II1-855-657-3782
Serta SleepGPS™ Sleeptracker™App Support