Customer Care
We want to hear from you. Responding to your questions and feedback is our priority. Fill out our contact form, call or write us - we're here to help.
Get In Touch
To contact us for product information or answers to any other questions, please use the form below. If you're an international customer, visit our International page.
Contact Us
To contact Serta for product information or answers to any other questions, please use the form below. View the Serta Privacy Policy.
Track My Order
If you purchased from Serta.com, sign into My Account to check the status of your order. If you purchased from QVC, visit our Order Tracker. If you purchased from a retailer, please contact the retailer directly.
Write to Us
Serta International Customer Service Department 3 Golf Center, #392 Hoffman Estates, IL 60169Serta Warranty Information & Mattress Registration
Get helpful information about Serta’s warranty, download warranty brochures and register your Serta mattress purchase.
Learn MoreCall Us
Warranty Information & General Inquiries
Call 1-888-557-3782
Monday – Friday, 9am – 5pm (ET)
Serta.com Purchases
1-855-204-2466
*Please have your product and purchase information available when calling Serta.
Serta Insider
1-855-407-3782
View Serta insider faqHotel Information
Hotel Guests
1-877-468-3540
Hotel Properties
Call 1-877-737-8245 to find your local sales representative
Adjustable Foundation Information
Serta® Motion Custom™
Serta® Motion Perfect®
1-888-550-3746Serta® Motion Signature™
Serta® Motion Select™
Serta® Pivot™ Head-Up
1-800-973-8374Serta® Motion Essentials™ II
1-855-657-3782Serta SleepGPS™ Sleeptracker™
App Support