Customer Care

We want to hear from you! You can use our contact form below to submit your inquiry, and we’ll make every effort to respond to you within 2 business days.

PLUS, share your Serta mattress review and you could win a $200 gift card! Official promotion rules apply; click here for details.

Get In Touch

To contact us for product information or answers to any other questions, please use the form below. If you're an international customer, visit our International page.

Contact Us

To contact Serta for product information or answers to any other questions, please use the form below. View the Serta Privacy Policy.

View the Serta Privacy Policy

Track My Order

If you purchased from Serta.com, sign into My Account to check the status of your order. If you purchased from QVC, visit our Order Tracker. If you purchased from a retailer, please contact the retailer directly.

Write to Us

Serta International Customer Service Department 3 Golf Center, #392 Hoffman Estates, IL 60169

Serta Warranty Information & Mattress Registration

Get helpful information about Serta’s warranty, download warranty brochures and register your Serta mattress purchase.

Learn More