Need Help? Contact Us 1-800-567-4403
Warranty Information & General Inquiries

Call 1-888-55-SERTA
(1-888-557-3782), 9am - 5pm (CST).

Serta Online Store Help

Call 1-800-567-4403

View Serta's Online Store Policies

Track My Order

If you purchased from Serta.com, sign into My Account to check status. If you purchased from QVC or Shop NBC, visit our Order Tracker. If you purchased from a retailer, contact the retailer directly.

VIP Rewards Program Help

Call 1-855-407-3782

View VIP Rewards FAQs

International Sales

To find the contact information for your location outside the United States, visit International Sales.

Serta Hotel / Hospitality Inquiries

Call 1-887-HOTEL-40 (1-877-468- 3540) or visit Hotel Mattresses to learn more.

Write to us

Serta International
Customer Service Department
3 Golf Center, #392
Hoffman Estates, IL 60619

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To contact Serta for product information or answers to any other questions, please use the form below. Canadian customers, please visit our Canadian site

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