- Shop Serta Mattresses
- Discounts and Promotions
- All About Mattresses
- Serta Counting Sheep
- Serta Customer Care
- BUY ONLINE
Serta® Mattress Warranty Information
Our goal is to provide the highest product quality and durability, assuring you of the most comfortable and healthful night’s sleep. This promise is backed by our Serta Quality Assurance Program, one of the most stringent and rigorously enforced product quality programs in the home furnishings industry. Through the Serta Quality Assurance Program, you can feel confident that your Serta sleep set will provide you with the long-lasting comfort and support you need.
Because we strongly believe in the quality, design and craftsmanship of our products, Serta products are warranted against the manufacturing defects in workmanship and material (excluding covers and handles, except for handles
on Perfect Day® by Serta and equivalent level mattresses).
If you observe a defect, contact the Serta dealer from which you purchased the set.
If the dealer cannot be reached, please contact Serta Customer Support at
1-888-55-SERTA (1-888-557-3782) between the hours of 9:00 a.m. to 5:00 p.m. EST.
You must, within the duration of the warranty, provide the original law tags, proof of purchase (including date of purchase) and be the original purchasing consumer.
If defective in workmanship or material, your Serta mattress and/or foundation
will be repaired or replaced (at our option) with charges, as shown on the Serta Warranty Brochure and exclusive of transportation and inspection costs.
Quality, Comfort, Value… We Stand Behind Our Promises
Register your Serta mattress online by completing the Registration Form below.
Product registration is not intended as a proof of purchase. Please retain your original receipt and original law tags located on the mattress and box spring for your records. These records will be required, should you ever need to submit a warranty claim.