- Shop Serta Mattresses
- Discounts and Promotions
- All About Mattresses
- Serta Counting Sheep
- Serta Customer Care
- BUY ONLINE
ZIPPER COVERED FOAM CORE MATTRESS RECALL
Serta® is dedicated to the quality of its products and the safety of its consumers. During recent routine quality tests conducted by Serta, it was determined that the materials contained in a small percentage of Zipper Covered Foam Mattresses (less than 1%) did not meet Serta's stringent FireBlocker® standards as dictated by the mandatory Federal Mattress Open Flame Standard (16 CFR 1633).
If you received a letter from your Serta retailer notifying you that the Zipper Covered Foam Core mattress sold to you was one of the affected products, or if you have questions related to the recall:
Please call our customer service line at 1-888-557-3782 between 9 a.m. and 5 p.m. ET, Monday-Friday to discuss the next steps with one of our customer service representatives.
You may also CLICK HERE to contact us via e-mail.
To see the CPSC press release and a list of affected products by model number,
CLICK HERE.